Senior Product Manager, Practice Workflow Automation

About Us

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. This includes your neighborhood psychologist, family and marriage therapists, nutritionist, speech language pathologist —the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice and the tools and resources to thrive as a practitioner and business owner. 

The Role

We're seeking a Sr. Product Manager, Practice Workflow Automation to transform how private practices operate. You'll immerse yourself in the daily administrative realities of running a practice, pinpointing critical "jobs-to-be-done" that extend beyond direct client care. Your mission is to build solutions that dramatically reduce administrative burden, provide actionable insights for more effective practice management, and enhance collaboration among practice staff.

Your work will be pivotal in evolving SimplePractice from a system of record to a system of action and insights for our customers, ultimately empowering private practices to start, grow, and thrive profitably. Success in this role demands a strong understanding of AI/ML technologies and the ability to skillfully navigate the complex intersection of technology and practice management.

Responsibilities

• Own the vision and roadmap for workflow automation features. You'll drive the why behind the product, defining the user experience, setting priorities, and charting the course to success.
• Deeply understand the administrative and management workflows within private practice. You’ll use this understanding to devise new functionality that simplifies the management aspect of running a practice, so that clinicians can spend more time delivering care.
• Use market, competitive, and operational data to identify emerging trends in technology, opportunities for product enhancements, growth, and adding customer value
• Deeply understand customers, their needs, and ensure products deliver exceptional value.
• Champion collaboration. You'll work closely with engineers, designers, marketers, and other stakeholders to turn your vision into reality.
• Roll up your sleeves and get things done. You're not afraid to dive into the details, experiment, and iterate quickly.
• Closely monitor product performance through key metrics, analytics, and customer feedback. Use data-driven insights to make informed decisions and drive continuous improvement.

Desired Skills & Experience

• 6+ years of product management experience including strategic product vision and zero to one product development
• A proven track record of scaling and iterating on features based on user data and market insights.
• Demonstrated success in bringing AI/ML-powered solutions to customers
• Exceptional communication and collaboration skills. You can inspire and motivate cross-functional teams to achieve ambitious goals.
• Strong analytical and problem-solving skills, with the ability to use data to inform decisions
• A passionate advocate for your product with an infectious enthusiasm for building something truly remarkable to surprise and delight customers.
• Experience in the SaaS industry is a plus

Base Compensation Range

$170,000 - $210,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

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