Business Development is a highly strategic team responsible for building indispensable relationships with partners. We engage with key strategic partners to help acquire new customers, generate revenue, and enhance the ServiceTitan platform through technology integrations. We're looking for individuals who can catalyze growth through creative and visionary partnerships, who thrive in sourcing extraordinarily impactful opportunities, and revolutionize our industry.

Director of Business Development 

ServiceTitan’s Director of Business Development  is an integral, highly-visible role to ensure the growth and development of ServiceTitan. S/he will serve as an internal resource and trusted advisor to identify and launch key initiatives that will drive success for various departments. The ideal candidate has strong core skills in strategic thinking, project management, collaboration, communication, and data analysis to inform better ways of operating by leveraging external parties. We are looking for a candidate who is highly motivated and self-driven to optimize company initiatives through the introduction of new programs, processes, and partnerships.

What you’ll do:

• Translate company goals into technology, organization, and program strategies leveraging external parties
• Recommend and implement new programs and processes while ensuring a successful transition
• Lead Business Development initiatives from initiation to completion, serving as a functional advisor to inform and influence product management and design throughout the entire lifecycle
• Provide quantitative and qualitative analyses through business cases, financial models, and related deliverables. Size revenue and efficiency opportunities for all initiatives, while prioritizing initiatives accordingly
• Work with Product team to build and manage partner integrations ecosystem, and define the strategic direction of integrations strategy (including monetization)
• Work with Sales to develop and execute a referral/reseller strategy with various categories of partners
• Work with Customer Success team to build implementation and consulting partner program for clients

What you’ll need:

• 5+ years of relevant work experience (preferably in management consulting, business operations, or similar experience)
• Bachelor's Degree, MBA or equivalent experience preferred
• Strong understanding of technology and how various solutions interact (SaaS and/or API experience a plus)
• Strong understanding of how to effectively leverage external parties to optimize company initiatives (e.g. implementation partners, resellers)
• Ability to build strong relationships and work effectively cross-functionally
• Results-driven, detail-oriented, and organized self-starter
• Strong leadership skills with proven verbal and written communications skills

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

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