About Nextbite

Nextbite’s mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap into new markets.

Nextbite's leading restaurant technology solution, Ordermark, helps restaurants and virtual kitchens aggregate mobile orders across all the major online ordering service providers into a single dashboard and printer. Paired with this technology, Nextbite serves the fast-growing food on-demand revolution by empowering existing restaurants everywhere to serve more customers and earn more revenue. Nextbite creates delivery-only restaurant concepts with high-quality, chef-inspired menus available through delivery apps. This combined offering helps restaurants increase efficiency and grow profits, creating successful food service across the country.

By joining Nextbite you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.

*Nextbite has implemented a COVID-19 vaccine policy that all staff will be required to follow (with or without reasonable accommodations) in order to perform any in-person job functions or attend any in-person team events. If you have any questions on this policy, we will connect you with the appropriate People Ops team member for answers as we engage in the interview process.

About the role

We're looking for a high energy Inside Sales, SMB Representative to join our team. In this position you will wear multiple hats, understand our clients' interests and close business. In addition to your salary, you'll receive a commission for each sale!

*Nextbite is a division of Ordermark and this role will sell our delivery-only food brand concepts to restaurant partners across the United States.

The impact you will have:

• Support a valuable service that restaurants need, managing their online ordering businesses within the Ordermark platform.
• Make sales or recommendations for products or services that may better suit client needs.
• Employ multiple methods to contact prospective clients, including researching, sending approximately 60 emails per day, and making 60 phone calls per day.
• Be an expert on our product and service offering, understanding the full client journey with Ordermark.
• Provide a smooth transition to the Account Services teams, maintaining a seamless positive client experience and, in turn, increasing client satisfaction, referral potential and organic sales.

What you bring to the role:

• Minimum of 1 year of related experience
• Desire to be a part of an exciting, fast-growing team
• Restaurant technology experience is a plus, but not a requirement
• Ability to self-manage and work independently in a fast-paced business setting that is rapidly changing
• Experience supporting clients via phone, e-mail, chat, and/or in person
• You thrive on a team where expertise is shared and feedback is welcomed
• Excellent written and verbal communication skills
• Follow-through and attention to detail
• Negotiation and analytical skills
• Basic working knowledge of Microsoft office and G Suite
• Bonus points for Salesforce CRM skills!

What we're looking for:

• Motivated pros that can align with restaurants, understand their needs, and recommend solutions to increase profits and customer satisfaction.
• Rock stars in the areas of: leadership, professionalism, team work, problem-solving, and communication.
• Someone to inspire confidence and trust with the client, be our brand representative.

What we offer:

• A team that has transitioned to remote work impressively and remains highly collaborative and connected
• Excellent growth opportunity and stock options for all full-time employees
• Medical, dental, and vision (eligible on 1st of the month following start date)
• Unlimited access to dedicated CFP through Origin for 1:1 assistance with financial planning (may include your partner!)
• Paid company holidays and PTO for all full time employees, with unlimited PTO for salaried and 3 weeks accrued PTO for hourly
• 401k with company match (eligible on 1st of the month following start date)
• $60/month reimbursement for online-ordered meals
• $250 annual reimbursement for work from home needs for all non-kitchen full-time employees
• Bonusly - a team recognition platform with fun rewards
• We pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy, and passion.

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Nextbite participated in Techstars, Boulder in Spring 2018, and has raised $150 million. We are headquartered in Los Angeles, and are looking to significantly grow our team while continuing to reach restaurants and consumers across the country.

Our team is made up of people from diverse backgrounds, collaborating daily across time zones. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Thank you for your interest in Nextbite - we’re reviewing impressive candidates every day, and will do our best to reach out to you as quickly as possible!