Salesforce Administrator

| Greater LA Area
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This is a once in a lifetime opportunity to join one of San Diego's most exciting tech start-ups in hyper-growth mode helping sales leadership to scale a key application in the broader sales technology stack. We’ve proven ClickUp is an up and coming industry leader with not a single dollar spent on sales or marketing until this year. Now, with over 100,000 teams, it’s time to add fuel to the fire and scale up our sales operations team alongside our organic product led growth!

Working directly with sales leadership, this role is responsible for performing a variety of tasks to manage the production environment. In addition, this person will manage the Salesforce.com database and reporting, and provide training and support to users. Additionally, the Salesforce Administrator will provide administrative support to the sales team and coordinate related projects as assigned. This is a high visibility, high impact role for someone who is ready to step up the challenge.

The Role

Specifically, the requirements of the role include, but are not limited to:

  • Work on a variety of SaaS Application support and enhancement requests, primarily stemming from and connecting to Salesforce.
  • Collaborate with sales leadership, certified outside partners, and internal technical resources, and be a key driver in the deployment of Salesforce for the sales team ensuring the completion of the overall initiative.
  • Proactively improve and maintain our Salesforce implementation.
  • Leverage customer and revenue data to create insightful actionable insights by way of reports and dashboards that can enhance the effectiveness of sales leadership.
  • Serve as technical operations resource for Salesforce and other systems, and the relationship between these systems.
  • Implement and integrate third-party products/applications on the Salesforce platform as well as other SaaS applications.
  • Play the role of quality assurance, testing changes before deployment.
  • Research and advise on proactive best practices for Salesforce solutions, including update cadences, data hygiene, and effective reporting across the sales-org.
  • Operate as the main administrator with User Roles, Security, and Profiles within Salesforce, and control of our customer proprietary data.

Qualifications

  • 3-5 years SaaS application support experience.
  • Salesforce Administrator certification preferred.
  • Experience with installation and configuring of packages from the Salesforce AppExchange.
  • Proficiency with data manipulation and complex financial forecasting and reporting.
  • Project Management software experience a plus.
  • Detail-oriented with strong prioritization skills.
  • Strong analytical, problem-solving, communication, and coordination skills.
  • Excellent communication skills both written and verbal and a strong sense of prioritization.
  • (Bonus Points) Experience in a high-growth start up.

ClickUp is an exciting opportunity, and as we look to establish and scale a world-class sales organization, we're looking for a leader on the operations side to implement and manage our Salesforce instance.

Up for the challenge?

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • FigmaDesign
    • ClickUpManagement
    • WordpressCMS
    • HubSpotCRM
    • IntercomEmail
    • DripEmail
    • FrontEmail
    • OutreachLead Gen

Location

Our company is located in East Village. Close by to lots of restaurants and Petco Park! There is plenty of parking and public transportation options.

An Insider's view of ClickUp

How does your team reward individual success?

ClickUp has afforded me an opportunity to have a voice in the direction of the Sales department. An opportunity I had not previously experienced in my 7 year career!

Cam

Enterprise Account Executive

What projects are you most excited about?

The fast release pace of new features that ClickUp is known for means you are always working on something new, which as a developer I love. Personally, I look forward to all of the different third-party integrations that make ClickUp fit even more seamlessly with our user's workflows.

Jerry

Back End Software Engineer

What does career growth look like on your team?

Since joining ClickUp, I’ve experienced nothing but growth and upward mobility. New ideas are listened to (and heard!), and we’re given total agency to forge a path to success. The steps along the way? Think it, believe it, work really hard for it, share it, build it, and watch it grow. The sky’s not even the limit here...deep space is

Aubrey

Community Manager

What unique initiatives do you have that encourage innovation?

Good ideas can come from anywhere! That is why we encourage all employees to share their ideas whenever they have them via Slack on our #ideas channel. Product Managers monitor this channel and follow up with employees who developed the ideas to get them built into our product.

Brian

Lead Product Manager

How do your team's ideas influence the company's direction?

When the coaching team is on customer calls, we're able to hear users express exactly what they are looking to accomplish, and connect them with solutions. We’re not just listening to the users that pay us massive amounts of money, either! We want to hear from all our users, and directly share that feedback with ClickUp leadership!

Holly

Coaching Program Lead

What are ClickUp Perks + Benefits

ClickUp Benefits Overview

Employee benefits:
Healthcare - 100% of premium covered
Dental - 100% of premium covered
Commuter Benefits
Paid vacation

Company perks:
401k with 100% employer match up to 2% of annual salary
New MacBook Pro
Weekly lunches
Unlimited snacks, drinks, kombucha, and cold brew in the office
Continued learning (access to tons of paid courses!)

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Company sponsored family events
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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