Sales Support Specialist

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GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school population.

We’re looking for a self-motivated, highly detail-oriented, and collaborative individual who is passionate about details. On the Deal Desk, you will be a cornerstone for driving GoGuardian’s topline success. This individual is responsible for processing a high volume of add on, new sales, and renewal contracts and helping review and build out quotes for the sales team.

What You'll Do

  • Process a high volume of new purchase orders, add on sales and renewals and credit memos
  • Build out quotes and renewals for the sales team
  • Follow CRM processes and ensure data accuracy
  • Approach all orders with a customer-first “ready to help” mentality.
  • Work cross-functionally with different organizations such as Sales, Support, and Customer Success.

Who You Are

  • Bachelor’s Degree
  • Knowledge of Salesforce or similar CRM
  • Proficient computer skills and experience with tools like Excel, Word, PowerPoint
  • Strong emphasis on customer service
  • Adept at multi-tasking and prioritization
  • Must be a self-starter with a strong desire to learn and grow independently.
  • Effective written and verbal communicator
  • You have strong interpersonal skills and are an excellent team player.
  • Adaptability to thrive in a fast-paced, high-growth, rapidly changing environment is a must
  • Strong work ethic and collaborative mindset

What We Offer

  • Opportunity to impact and revolutionize safe digital learning experiences for K-12 students
  • Partner with enthusiastic and talented colleagues who are compelled to do good in the world
  • Weekly yoga classes and guided aromatherapy meditation
  • Annual personal growth stipend for continued learning
  • Grow and scale with one of the fastest growing EdTech companies

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

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Location

2030 E. Maple Avenue, El Segundo, CA 90245

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