Tapcart makes mobile shopping easy, fun and attainable for every brand.

We are inspired by the future of mobile. We work to inspire that future.

As the market leader in mobile commerce, we focus on providing great experiences for our merchants and for mobile shoppers worldwide. Our platform powers the mobile apps of some of the largest shopping brands, including Fashion Nova, Pier 1, Chubbies, Brandy Melville, and many more.

Tapcart is trusted by thousands of brands to launch and manage their mobile apps. We have been featured at Google I/O, Shopify UNITE and in The Verge.

As a Sales Operations Manager you will be an integral part of our brand-new Sales Operations Team and manage key aspects of day-to-day Operations. This is a highly visible and cross-functional role where you will work with Finance, Marketing, HR, and Sales to help establish an industry-leading sales process while promoting a culture for continuous improvement.

Are you..

· Process driven with a passion for Sales Operations

· Able to question existing processes and find solutions independently

· Able to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact

What will you do?

• Support sales teams using Salesforce with process improvement, measurement, tracking and analytics relevant to their functional areas
• Act as subject matter expert for sales systems, data, and processes
• Document key sales operations initiatives in the company wiki
• Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
• Enhance sales productivity by enabling the team to work smarter by simplifying processes
• Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.

What are we looking for?

• 2+ of experience in sales operations / revenue operations as a Salesforce subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
• Advanced Excel skills with a strong understanding of other CRM applications and email marketing strategies.
• Strong salesforce acumen (salesforce certification is nice to have but not required)
• General knowledge of common sales tools (outreach, chorus.io, linkedin sales nav, etc)
• A true partner to the Tapcart teams – You understand the importance of building relationships
• Ability to learn new applications and tools

Tapcart Perks & Benefits

· Competitive compensation packages that include equity, bonuses and 401K

· Flexible work schedules with unlimited PTO

· Choice of latest MacBook, PC or equivalent

· Ultra-wide monitors and standing desks

· Health Insurance plans, which Tapcart covers 75%

· Catered lunches, so of course Taco Tuesdays

· Yummy healthy snacks & beverages

· Company-wide off-sites for team building and to share company direction

Who is Tapcart!?

We are a young and growing startup located in Santa Monica, CA 🏖. Our team and culture are very important to us – we aim to make coming to work fun, challenging and rewarding. We know that doing great work depends on showing up with creative solutions to face our challenges. It all starts with having good people, and helping them grow both personally and professionally. We can't wait to hear how your unique skills and personality will add to our company and culture.

Why join us?

 We are on a rocket ship and just raised our Series B for 50M in June 2021: https://tcrn.ch/3dn2RiV

 We raised our Series A for 10M in May 2020: builtinla.com/2020/05/19/tapcart-raises-10m-series-a-hiring

 Check out what our customers are saying: https://apps.shopify.com/shopify-mobile-apps/reviews?page=4

 Our current openings: https://tapcart.com/careers 

Learn more about who we are and what we offer on our Careers page.