Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
We’re looking for a Business Intelligence Associate to join Snap! As a member of our Sales Operations organization, you will be responsible for partnering with our sales leaders and executives to craft and implement a data and reporting strategy to ensure they are equipped with the insights they need to make informed decisions and drive revenue growth. Working from our Los Angeles headquarters, you’ll collaborate with Sales Leaders, Sales Managers, CRM Product Managers, and other Sales Operations team members to design, build and rollout efficient, scalable business insights tools and reports.What you'll do:
Treat sales executives and leaders as your primary customer, and develop scalable visualizations that expose actionable insights to drive faster and more intelligent business decisions.
Develop and support a suite of analytics and dashboards that consistently evolve to expose new intelligence to our executive tier.
Continually drive a deeper understanding of Snap’s business, and act as an advisor to executive stakeholders to graduate new metrics into our mainstream reporting stack
Partner with strategy teams and sales leaders to produce an analytics suite that transforms Snap into an input-driven sales culture
Partner with Product Managers from the CRM team to help design Rep and Front Line Sales Manager visualizations that tie back to what executives are consuming.
Identify gaps or confusing schemas in our backend data structure, and coordinate with CRM Tech Product Managers and Engineers to ensure they are resolved.
Lead with vision, and provide an experienced point of view on how to implement a business intelligence strategy and framework.
Measurable outputs include new dashboards for leaders and updates to those dashboards, identification of new metrics that are successfully adopted by the wider business, visualization designs for reps/FLMs that can be graduated to full support by CRM team, deprecation of ad-hoc reports used by sales teams and leaders, CSAT with executive surfaces.
Ability to understand sales as a customer, gather needs, analyze existing reports, and lead implementation of new business intelligence tools
Strong knowledge of the data inputs required to track sales funnels and how to translate data into usable insights for sales managers and to better inform the overall sales strategy.
Exceptional design acumen and a strong focus on aesthetic presentation of complex data
3+ years of experience working in an analytical role within a business context
1+ years of experience using business intelligence tools (e.g., Einstein Analytics, Tableau, Looker, or others) to build dashboards and perform data transformation from a data warehouse.
1+ years of experience working in the tech, media or digital advertising industry
Experience as a business intelligence/data analytics professional
Bachelor’s degree in a business, marketing, computer science, engineering or related discipline
Expertise with Salesforce CRM, specifically Einstein Analytics (Tableau CRM) and Sales Cloud
Familiarity with programmatic advertising business models and key players
Experience supporting the data needs of a large (500-1000) sales team
Ability to communicate effectively as a change agent, influencing business leadership, product/engineering, and peers to take new actions and shift the daily behaviors of a large team
Experience partnering with business and strategy teams to architect and strategize scalable data visualizations
Strong operational mindset & attention to detail; an ability to design and implement solutions at scale
Self-starter with an entrepreneurial spirit and an ability to initiate and drive projects to completion with minimal guidance (at times in a changing environment with a high degree of ambiguity)
Commitment to strengthening sales operations processes through creativity and empathy
Experience partnering with data engineering teams to translate business needs into data requirements under tight deadlines while owning relationships with a diverse set of contributors and stakeholders
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected]
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!