Manager, Sales Operations & Strategy

| Greater LA Area

A Place To Do Your Best WorkThe opportunity:

With offices and infrastructure on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with passionate and resourceful team members.

The Sales Operations and Strategy team supports our Sales Leadership and General Managers in the design and execution of our go-to-market strategy. Members of this team are the go-to problem solvers and thought partners to our commercial leaders. We are looking to add team members to directly support our regional GMs and sales leadership; these roles will be sit in the geo that they support, but will also be part of a cohesive team of sales operations and strategy professionals.

You will:

  • Play a key role in the annual strategic planning process by making recommendations on go-to-market strategy, how to structure and grow teams, and how to improve sales productivity in your territory.
  • Partner with the GM and sales leaders in your territory on operational and analytical requests, such as sales team restructuring, territory planning, business performance analysis, and sales forecasting.
  • Build strong partnership with the GM, Sales Leadership, Business Operations, Analytics, and other cross-functional teams to drive initiatives and achieve objectives.
  • Serve as the liaison between global sales operations and your local revenue team -- leading new process roll-outs, maintaining local sales process and CRM hygiene, driving adoption on new initiatives, etc.

You should have:

  • 5+ years experience in Sales Operations, Sales Strategy, Business Operations, Consulting, Finance, or related field. Experience in high-growth technology company is a plus.
  • Strong analytical skills: Experience identifying and tracking KPIs to monitor the health of a business or product.
  • Strong business intuition: Experience breaking down business problems into the key levers that can be improved.
  • Strong project management skills: Experience working cross-functionally to implement change. Effective at prioritizing based on business impact and accountable to deadlines.
  • Strong written and verbal communication skills.
  • Experience influencing senior stakeholders is a plus.
  • Salesforce.com and SQL experience is a plus.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Located in the heart of Silicon Beach, Flexport is the quintessential tech start up with a cool, relaxed LA vibe.

An Insider's view of Flexport

What’s the vibe like in the office?

The office vibe is incredibly unique at Flexport. The company actually encourages you to be yourself without any fear of being judged; a quality that many companies claim to foster in their offices but fail to genuinely establish.

Andy

Warehouse Data Operations Associate

What projects are you most excited about?

Since we are a fast growing company in the trillion dollar global logistics industry there are always opportunities to work on new projects. I'm personally working on some new sales tactics for our air freight business. I've been able to be heavily involved, even after only being at Flexport for short time.

Parker

Sales Development Representative

What makes someone successful on your team?

To be successful on this team you have to be ready to learn. You also have to be ready to re-learn. Change comes quick at Flexport and the way we do it today may not be the way we do it tomorrow. You have to really embrace that change, be hungry for knowledge, and be ready to grow.

Nathan

Ocean Freight Operations Manager

What are some things you learned at the company?

Working at Flexport feels like getting your MBA on the job. I've had the opportunity to learn about all aspects of growing and scaling a business, and I've had the chance to learn from many different departments from Operations to Sales to Product. Working in this industry has helped me grow as a person and learn more about the world!

Stephanie

Account Executive

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Flexport's dental plan covers 100% of preventive services for employees, and covers on average around 90% of the total premium cost for dependents.
Vision Benefits
Flexport's vision insurance plan provides 100% coverage for annual eye exams, lenses, and frames after a $20 copay & $20 copay for material. About 90% of total premium costs for dependents are covered
Health Insurance Benefits
Flexport covers 100% of the premium cost for health insurance and covers on average around 90% of the total premium cost for dependents.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid Volunteer Time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid Holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company Outings
Free Daily Meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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