ServiceTitan
The operating system for the trades.
Glendale, CA

Growth Products Sales Engineer at ServiceTitan

| Greater LA Area
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Ready to be a Titan?

ServiceTitan’s Sales team plays a critical role in showing potential customers the value our software can deliver to their respective business. This is not a one-person feat - it takes an extraordinary team with our Sales Engineering team being a vital component.

We are looking to bring on a talented Growth Products Sales Engineer (also known as an Adoption Sales Engineer) who can help existing customers adopt new features by utilizing a harmonic blend of sales skills, technical software expertise, and deep understanding of our customers’ business processes. A successful candidate must be able to distill complex information and concepts into simple to understand and practical business context for the prospect in both an empathetic and articulate manner. You are motivated by complex technical challenges and are determined to solve them while working with cross functional partners to ensure there is alignment in presenting the best solutions for our customers.

This role will be based in either Atlanta, GA, Los Angeles, CA, and Salt Lake City, UT.

What you’ll do:

  • Partner with the Sales team to lead custom product demonstrations based upon business process and workflow of existing customers

  • Analyze and provide objective feedback for Account Managers if customers are compatible with the recommended product and/or features

  • Support on any up-selling opportunities to current customers on additional ServiceTitan products to drive increased recurring revenue

  • Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition

  • Create clear documentation and approach for delivery to the implementation team 

  • Maintain and update industry specific scripts for the internal team to use during demo’s

  • Respond to functional and technical elements of RFIs/RFPs

  • Collaborate with cross functional teams to share consumer insights

  • Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners

What you’ll need:

  • 1-2 years of experience in sales engineering and/or relevant experience in Sales, Product, or Engineering

  • Background in Telecom, Accounting, and/or Marketing a plus

  • Proven track record of success within or assisting the Sales organization at previous company

  • Natural ability to think and act proactively to address roadblocks and issues

  • Strong communication skills to work effectively with a group of people

  • A desire to constantly learn and apply these learnings into your day to day

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

  • Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

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Where we are

Our office is located in a buzzy, vibrant neighborhood with access to great restaurants and bars. Think small-town vibe with big-city amenities.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
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What are ServiceTitan Perks + Benefits

ServiceTitan Benefits Overview

We are committed to supporting our Titans through different stages of life.

Young and early in your career? You are going to love our 401(k) employer match, pet insurance, financial planner access, and that we pay 100% for your health, dental, and vision insurance.

Looking to grow your family? We got you covered with benefits ranging from adoption assistance up to $20,000, a 6-month smart bassinet rental, an allergy prevention program for babies, and paternal leave of 100% pay for up to 16 weeks (in addition to any disability or state paid family leave!).

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
ServiceTitan provides employees with a 401(k) matching plan. We match 6% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
In addition to disability and state paid family leave, ServiceTitan offers 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Flexible Work Schedule
Remote Work Program
Variable dependent on role.
Family Medical Leave
Adoption Assistance
We reimburse up to $20,000 for eligible adoption expenses and offer 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
ServiceTitan sponsors family oriented events multiple times per year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

An Insider's view of ServiceTitan

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

ServiceTitan Careers In Glendale, CA
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Greater LA Area
2 weeks ago
Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If

Senior Software Engineer, Data Pipeline

ServiceTitan
Remote
2 weeks ago
Ready to be a Titan?   Play a pivotal role as our Data Platform expert! As a Senior Data Pipeline Engineer, you will be part of the engineering team at ServiceTitan to help improve our data products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools, have an amazing culture, and love to solve complex

Senior Manager, Social Media

ServiceTitan
Greater LA Area
2 weeks ago
Ready to be a Titan?   ServiceTitan is looking for a communications leader to build and operationalize a world-class social media strategy. Reporting into the Director of Communications, the Senior Manager of Social Media will be responsible for leading the strategic planning, direction and execution of ServiceTitan's end-to-end social media strategy. This individual will play a pivotal role in sharing the stories behind the people, customers

Sr. Manager, Financial Planning & Analysis

ServiceTitan
Remote
2 weeks ago
Ready to be a Titan? ServiceTitan is seeking an exceptional Senior Manager, Financial Planning and Analysis to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This position will report to the Senior Director, FP&A and will enjoy a high level of executive visibility and impact to our rapidly-growing startup. The ideal candidate will have exceptional analytical and problem

Director of SOX

ServiceTitan
Greater LA Area
2 weeks ago
Ready to be a Titan? ServiceTitan is seeking an ambitious, motivated Director, SOX Compliance to join our Finance Organization in one of the fastest-growing tech startups in Southern California, backed by the best VC firms in the SaaS space. The role will enhance the effectiveness, efficiency, and scalability of ServiceTitan’s business processes, financial systems, and underlying internal control environment through the SOX compliance efforts.

Product Designer

ServiceTitan
Remote
2 weeks ago
Ready to be a Titan?  ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers,

Pro Account Manager

ServiceTitan
Greater LA Area
2 weeks ago
Job Description Ready to be a Titan? ServiceTitan’s Pro Account Manager is an integral, highly-visible role with the opportunity of making a huge impact for ServiceTitan. They will help our existing customers adopt innovative new modules to further drive value into their business. You will be in an individual contributor role in building and maintaining customer relationships through a strong blend of product knowledge, business

Staff Engineer II, Telecom

ServiceTitan
Remote
2 weeks ago
What you’ll do: Lead the technical implementation of both user-facing features and our internal telephony platform components from end-to-end Work with product managers, designers, and engineers to prototype and implement product features Communicate and coordinate effectively with other engineers, teams, and partners. 60% development / 40% working on requirements, documentation, mentorship, supervision.

Pro Account Representative

ServiceTitan
Greater LA Area
2 weeks ago
Ready to be a Titan? ServiceTitan is the world’s leading all-in-one software for commercial and residential businesses. Our Sales team plays a critical role in showing potential customers how our technology is not only able to transform business but also lives.    Pro Account Representatives (PARs) are crucial team members who identify and connect with existing ServiceTitan customers on how Pro modules can enhance their Servicetitan ROI and add

Senior Product Designer, Mobile

ServiceTitan
Remote
2 weeks ago
Ready to be a Titan?   ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers,

Senior Product Designer, Mobile

ServiceTitan
Greater LA Area
2 weeks ago
Ready to be a Titan?   ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers,

Manager, Growth Development (Strategic Partnerships)

ServiceTitan
Greater LA Area
2 weeks ago
The Manager, Growth Development (Marketing Pro & Lead Partnerships) is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. S/he will drive, manage, and optimize new growth initiatives that create immense value to our customers through new add-on products, while also driving meaningful business for ServiceTitan. This individual has a well-rounded background -- including strategic thinking, partner management, and program management -- drawing key elements from roles such as management consulting, product strategy, and business development.

Customer Success Manager, Enterprise

ServiceTitan
Greater LA Area
2 weeks ago
Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of driven, intelligent, hard-working, and fun people. If you are

Software Engineer in Test (SEiT) - Team 2

ServiceTitan
Remote
3 weeks ago
We’re Aspire, a ServiceTitan company  We’re Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you’ll be

DevOps Engineer

ServiceTitan
Remote
3 weeks ago
We’re Aspire, a ServiceTitan company  We’re Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you’ll be

Salesforce Administrator

ServiceTitan
Remote
3 weeks ago
Ready to be a Titan? ServiceTitan is seeking a highly capable Salesforce administrator/Business Systems Analyst to ensure that our Salesforce instance is serving the organization efficiently, providing significant ROI on purchased features and capitalizing on the benefits offered by the Salesforce CRM ecosystem. In this role, your duties will include: creating user accounts, maintaining data integrity, assisting in ad-hoc training of users on

Director, Marketing Operations

ServiceTitan
Remote
3 weeks ago
Ready to be a Titan? The Director, Marketing Operations is a critical member of the GTM leadership team and an important voice in the broader revenue operations ecosystem. This role will be a strategic business partner to our marketing organization (inbound, outbound and demand generation) and is responsible for the operational strategy, driving best practices around our business processes, analytics, insights and driving scaling initiatives to

Sr. Financial Analyst, FP&A (Research and Development)

ServiceTitan
Greater LA Area
3 weeks ago
Ready to be a Titan? ServiceTitan is seeking an exceptional Sr. Financial Analyst, FP&A (R&D) to join one of the fastest-growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This position will report to the Sr. Manager, FP&A and will enjoy a high level of executive visibility and impact to our rapidly-growing startup. The ideal candidate will have exceptional analytical and problem-solving skills, and have

Customer Success Manager

ServiceTitan
Greater LA Area
3 weeks ago
As a Customer Success Manager, you will become an important member of the core team, influence the company's continued success, and help shape the future of the service industry. You will actively manage and develop a portfolio of home and commercial service companies and play a key role in ensuring company revenue. 

Senior Data Warehouse Engineer

ServiceTitan
Remote
3 weeks ago
Qualified individual will join a small, but rapidly growing, team which prides itself on being a, solution-driven, strategic partner to Service Titan business operators. We’re one of the most data-driven companies, at all levels of the organization, that will depend on your work to achieve the extraordinary. You will be empowered to challenge the status quo, dream big and make a massive impact.

Technical Project Manager

ServiceTitan
Remote
3 weeks ago
Do you thrive at working in a dynamic fast-paced environment and taking the driver's seat in challenging situations? Have you mastered continuously improving and managing Agile development teams and introducing process improvements to help your team function like a well-oiled machine? Are you a go-getter who loves getting stuff done and passionate about delivering value to customers?  ServiceTitan is looking for a Senior Technical Project

SMB Implementation Manager

ServiceTitan
Greater LA Area
3 weeks ago
Use existing summary Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and

Senior Software Engineer

ServiceTitan
Greater LA Area
3 weeks ago
Ready to be a Titan? As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you

Training Specialist

ServiceTitan
Greater LA Area
3 weeks ago
Ready to be a Titan? Interested in being part of a growing team tasked with building cutting edge content & training customers in a growing company & industry? Training Specialists are the face of ServiceTitan, delivering wide-ranging technical training programs via remote & on-site instructor-led training, and contributing to video & e-learning content. Training Specialists serve as Product & Industry Experts and provide valuable input by

Sr. Business Systems Analyst

ServiceTitan
Remote
3 weeks ago
Ready to be a Titan? Join our dedicated team of experienced post-production Workday professionals and become part of our dynamic, fast-paced, HR transformation practice. We are currently seeking a Workday functional expert to deliver superior results to our internal customers. This individual will also be an integral part in the transformation and supporting of our Workday production support model. What you'll do: Execute the day-to-day

Program Facilitator

ServiceTitan
Greater LA Area
3 weeks ago
Ready to be a Titan? We’re more than just a B2B software company, we’re digitizing the trades- a trillion-dollar global industry that employs more than five million people in the US alone. Founded by first generation immigrants and backed by top investors, we’re building an all-in-one solution to propel contractors to new levels of prosperity. Recognized by Forbes as one of the top cloud companies, we’re pairing our deep industry knowledge with

Business Process Analyst, New Markets Revenue Operations

ServiceTitan
Greater LA Area
3 weeks ago
Ready to be a Titan? What you'll do: Aid with administrative functions including account, user, reports, and dashboards maintenance Determine the needs by studying the Business, gathering information/requirements and evaluating the use cases to find the best fit solutions Work with minimal guidance with various stakeholders and Operations to evaluate and define fixes and development Manage and support data integration, data quality &