Channel Partnerships Associate at Snap Inc.
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
Snapchat is the camera used by millions of people every day to snap with family, watch Stories from friends, see events from around the world, and explore expertly-curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.
We are looking for a Channel Partnerships Associate to join Team Snapchat! You’ll collaborate with cross-functional teams within Snap, as well as external partners, to grow advertising revenue. The role includes supporting Snap’s sales partners globally across a range of activities from thinking strategically about how to tailor Snap’s products to a client’s unique needs to setting a campaign live to troubleshooting and quickly resolving issues as they arise.
What you'll do:
Provide account analysis, optimization and troubleshooting support for partners
Provide day to day operational support for partners, including managing ad rejection escalations, build audience engagement segments, trafficking ads using Snap’s internal tools and generating post-campaign reports
Identify, escalate and resolve client or partner issues, working with cross-functional teams as required
Manage internal processes for CSAs, Campaign Exceptions, Ad Design Requests, Coupon Generations
Serve as the product advocate for Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimizations
Maintain accurate CRM data in Salesforce.com
Develop weekly partner newsletter, combining updates from across the organization into a single communication
Support partners with client specific projects
Clearly communicate policies to partners
BA/BS degree or equivalent years of experience
3+ years of relevant work experience
Ability to quickly learn new systems
Proficiency in Excel or Google Sheets
Strong written communication skills
Extremely high degree of attention to detail
Interest in digital advertising
Experience with digital ad trafficking/campaign management a plus
Understanding of advertising performance metrics and ecosystem
Team player excited to take on any challenge no matter how big or small
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].