Account Management Regional Lead
Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.
We are looking for an Account Management Regional Lead to join Team Snapchat! In this role, you will lead the development and growth of the regional Sales team in a fun, fast-paced and fluid environment. Working from our Santa Monica HQ office, you will focus on generating revenue, managing relationships with clients, creating optimization strategies, identifying performance trends, driving efficiency in our processes, and acting as a coach and mentor to the Account Management team in your region.
What you’ll do:
Partner with Sales managers to identify revenue opportunities and develop action plans to drive incremental revenue
Support strategic relationships with the most strategic accounts or as needed
Act as a mentor and set regional Account Management team strategy and vision
Focus on training/mentoring and drive role excellence within the team
Act as the Account Manager voice & representative
Drive process consistency and operational efficiency within the region
Support Sales training curriculum development and share global best practices
Lead projects involving complex work streams and cross-functional collaboration (internally and externally)
Identify regional/global trends and share overall trends with cross-functional partners
Act as a thought leader on product development and drive overall consistency across the Account Management organization
Develop and refine day-to-day operations and strategic prioritization, and partner with Sales managers on career pathing, performance management, and growth of the Account Management team
Ensure that the Account Management team is set up for success through detailed training, resources, and thought leadership
Partner with Sales managers to develop sales strategy and identify opportunities for incremental revenue (upsell and cross-sell)
Oversee internal campaign management and operations (e.g. troubleshooting issues, account set up, etc.)
Minimum qualifications:
Bachelor’s degree in business, communications, marketing, or another related area of study
10+ years experience in the digital media industry, with a focus on performance and brand marketing, ad-tech, programmatic, or similar field
Preferred qualifications:
Proven performance in managing and building an excellent client services team
Expert understanding of advertising performance metrics and ecosystem
Expert understanding of media management within a biddable auction advertising environment
Demonstrated ability to identify and solve problems by analyzing large data sets
Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action
Impressive relationship building skills and comfortable communicating with senior level executives
Deep experience working effectively with cross-functional teams and all levels of management (internally and externally)
Demonstrated track record of delivering on quota and obtaining positive reviews quota
Ability to work in a fast paced environment and adaptable to changes
Ability to lead multiple projects with strong attention to detail
Impressive presentation and communication skills
Ability to lead presentations and drive decisions at a senior management level – internally and with our external advertising partners
A passion for Snapchat as a user and solid knowledge of our ad products