Sales Operations Director

Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world. Our mission is to create spaces where genuine connection, focus, and creativity can flourish in the absence of technology. 

Yondr’s business segments span numerous industries, primarily across education and live events. Yondr supports schools through cell phone-free programs. Our education programs facilitate the successful implementation of phone-free school environments by providing administrators and teachers with education, training, and development resources, along with all necessary equipment. In addition, Yondr supports top artists in music and comedy by creating phone-free shows, allowing performers and audience members to enjoy live performances without the distraction of phones.

We are seeking a highly organized and data-driven Sales Operations Director to support our sales team by optimizing processes, implementing tools, managing performance analytics, and ensuring smooth day-to-day operations. This role acts as a strategic partner to sales leadership, playing a key role in driving growth and efficiency across the sales organization.

Key Responsibilities:

• Sales Process Optimization: Evaluate, design, and implement efficient sales processes to improve conversion rates, reduce cycle times, and streamline workflows.

• Cycle Planning: Optimize territory assignments to maximize ability to connect with partners.

• Reporting & Analytics: Develop and maintain dashboards and reports on KPIs, forecasts, pipeline health, and sales performance for leadership and stakeholders.

• Sales Forecasting: Work with sales leadership to produce accurate forecasts and assist in setting and tracking targets.

• Compensation & Incentives: Support the design and administration of sales compensation plans, quotas, and incentive programs.

• Cross-functional Collaboration: Liaise with marketing, finance, and customer success teams to ensure alignment on lead generation, revenue goals, and customer retention.

• Order Services and Sales Support: Manage order processing and sales support for U.S. team.

• Technology & Tools: Evaluate and implement sales technologies that support productivity, reporting, and enablement.  Administer and optimize the CRM (Salesforce) ensuring data integrity, user adoption, and alignment with sales goals

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field

• 4+ years of experience in Sales or Revenue Operations, Sales Leadership, or a related role

• Experience managing CRM systems (e.g., Salesforce, HubSpot, Zoho)

• Strong analytical skills and proficiency in Excel/Google Sheets and data visualization tools (e.g., Tableau, Looker)

• Excellent project management and communication skills

• Proven ability to work cross-functionally and influence without authority

Benefits:

• Competitive salary and 401K plan 

• Health, dental, and vision insurance

• A dynamic and inclusive work environment

Yondr is an equal opportunity employer and does not discriminate in its hiring of employees based on race, religion, gender, or sexual orientation.  

Compensation Range: $140K - $160K