People & Culture Coordinator

Description

Position Overview

At Hotel Californian, the People & Talent Coordinator plays a pivotal role in shaping the employee experience from first impression through the full lifecycle of employment. This position serves as the operational and cultural backbone of the People & Culture function—supporting recruitment, onboarding, compliance, and team member engagement while delivering a polished, hospitality-driven internal service experience.

This role requires a highly organized, detail-oriented professional with a passion for people, strong administrative capability, and the ability to operate with discretion in a fast-paced luxury hospitality environment.

Key Responsibilities

Talent Acquisition & Onboarding

• Coordinate full-cycle recruiting logistics including job postings, interview scheduling, and candidate communications 
• Partner with hiring managers to ensure a seamless and elevated candidate experience 
• Facilitate onboarding processes including offer letters, background checks, I-9 completion, and new hire documentation 
• Lead or support new hire orientation, ensuring alignment with Hotel Californian culture and standards 
• Maintain applicant tracking and onboarding workflows within HRIS systems (e.g., Paylocity) 

People Operations & Compliance

• Maintain accurate and compliant employee records in HRIS, ensuring data integrity across all systems 
• Support payroll processing by auditing employee data, timekeeping, and status changes 
• Assist with benefits administration, including enrollments, changes, and employee inquiries 
• Ensure compliance with federal, state (California), and local employment laws and company policies 
• Support leave of absence tracking and coordination 

Employee Experience & Engagement

• Serve as a first point of contact for team member questions, providing exceptional internal customer service 
• Support employee engagement initiatives, recognition programs, and culture-building activities 
• Assist with internal communications, memos, and People & Culture updates 
• Coordinate training sessions, compliance courses, and development programs 

Recruiting & Employer Branding

• Support sourcing efforts and maintain candidate pipelines for key positions 
• Assist in promoting the Hotel Californian employer brand through job postings and candidate interactions      
• Participate in job fairs, hiring events, and community outreach initiatives 

Operational Excellence

• Manage onboarding checklists and ensure timely completion of all pre-employment requirements 
• Track and report on recruiting metrics, onboarding progress, and turnover trends 
• Maintain confidentiality of all employee records and sensitive information 
• Support audits, reporting, and People & Culture projects as needed 

Brand & Culture Alignment

• Act as a cultural ambassador, reinforcing Hotel Californian’s values and service philosophy 
• Foster a positive, inclusive, and high-performing work environment 

Qualifications

• 1–3 years of HR, recruiting, or administrative experience (hospitality preferred) 
• Knowledge of HR practices, employment law basics, and compliance standards 
• Experience with HRIS systems (Paylocity preferred) and Microsoft Office Suite 
• Strong organizational skills with exceptional attention to detail 
• Excellent communication and interpersonal skills 
• Ability to handle sensitive and confidential information with discretion 
• Ability to multitask and prioritize in a fast-paced environment 
•  Bilingual proficiency in Spanish is highly desirable, supporting effective communication with a diverse workforce and enhancing the overall team member experience 

Core Competencies

• Hospitality-Driven Internal Service 
• Organization & Execution Excellence 
• Attention to Detail 
• Discretion & Integrity 
• Communication & Relationship Building 
• Adaptability & Problem Solving 

Physical Requirements

• Ability to sit, stand, and walk for extended periods 
• Ability to lift up to 20 lbs (files, onboarding materials, event setup) 

Why Hotel Californian

Hotel Californian is more than a destination—it is a culture of excellence, creativity, and connection. As a People & Talent Coordinator, you will help shape the experience of every team member, ensuring that our people feel supported, inspired, and empowered to deliver exceptional hospitality.