Tech Support Manager at Advertise Purple
Advertise Purple, Inc. is the leading management agency in today’s fastest-growing digital marketing channel for e-commerce retailers: affiliate. With a $6 billion addressable market, estimated 20 million e-commerce stores positioned to be live by year’s end, our award-winning suite of technology and service tools are well positioned to serve the growing global demand.
A 2018, 2019, and 2020 recipient of Inc. Magazine’s ‘Best Workplace in the U.S.,*’ and ‘Top 50 Advertising & Marketing Agency in the U.S.,*’ we pride ourselves on delivering an unparalleled experience for both customers and employees.
The Tech Support Manager is responsible for facilitating and streamlining operation department workflow and client success. Area of support include: network maintenance, technical integration, program launch initiatives, and internal team support. This candidate will report directly to the Director of Technology while working side to side with entire operations department
Responsibilities include, but not limited to:
- Full accountability for the organization and timely completion of ad-hoc tasks assigned by management.
- Network updates and audits.
- Link and program analysis.
- Effective client and team communication.
- Technical support for all internal and external questions.
- BA/BS degree from an accredited university.
- 1-2 years of experience working in affiliate marketing, preferable network or relevant tech support experience is preferred.
- Excellent in both written and verbal communications skills.
- Relevant experience working with quantitative and analytical data management.
- Track record of excellence in communication and team workflow management.
- Ability to work independently and be a self-starter.
Company Perks/ Benefits:
- Benefits: Health, Dental, Vision, GENEROUS 401k match program.
- Perks: UNLIMITED PAID VACATION, paid lunches (when in office), dog friendly, paid parking, expense & travel account, great location in Santa Monica near the beach.