Recruiter at SimplePractice

| Greater LA Area
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We’re seeking a full life-cycle recruiter with entrepreneurial drive who’s looking to own our recruiting process as we enter our next stage of organic growth. You’ll join a growing operations team and focus initially on filling technical positions and Customer Success roles. 

This position is unique, because you’ll have a powerful set of company differentiators to help you do your best work as a recruiter when sourcing and interviewing candidates: 
  1. our culture of accountability and the incredible level of attention paid to it by our CEO, 
  2. our mission to help small business owners in health and wellness fields, and 
  3. our company story of organic growth fueled by customer-focused product development and support.

We’ve done the work of building and maintaining an incredible culture of accountability, thoughtfulness, and customer focus as we’ve grown. This is demonstrated by our outstanding eNPS (employee NPS) scores as well as our success in the market. 

Getting this message in front of candidates is where your creativity and resourcefulness will shine. Once candidates understand that our team views culture as something more than a kombucha tap, a shuffleboard table, and a list of perks, they respond with an eagerness to learn more. 

This role will work closely with our COO, VP of Software Development, VP of Customer Success, and other hiring managers across the company to take ownership of every aspect of recruiting. You’ll start as a team of one and own sourcing and screening, taking personal accountability for working with hiring managers to fill priority roles. After deeply learning and aligning with our culture and our hiring methodology, your responsibilities will expand into more aspects of interviewing, evolving our methodologies, tool optimization/implementation, recruiting events, recruitment marketing, and employer branding as well as building a team to support a world-class recruiting operation. 

Demonstrate great work, great judgement, and adapt to our unique and high functioning culture that emphasizes personal ownership and you’ll quickly earn a tremendous amount of responsibility, autonomy, and professional opportunity. 


Initial Responsibilities

  • Represent and champion our SimplePractice culture and help develop our employer narrative
  • Recruit multiple roles across multiple departments at the same time
  • Create scorecards and job descriptions
  • Source candidates and develop repeatable techniques
  • Be creative, iterative, and constantly test your sourcing approaches
  • Screen candidates
  • Manage offers
  • Develop recruitment metrics to monitor performance
  • Evolve and standardize our interview evaluation process
  • Train hiring managers on our standardized interview process
  • Sponsor and attend recruiting events
  • Host meetups and networking events in our beautiful office space
  • Collaborate with the hiring managers for Engineering, Customer Success, Marketing, and Product Development to understand the strategic directions they are headed and build a recruiting plan around future needs and goals
  • Earn the trust of the leadership team by adapting to our unique culture, learning our hiring methodology, asking a lot of questions, and delivering results


Responsibilities that can be earned

  • Opportunity to evolve our overall recruiting methodology and interview process
  • Opportunity to implement a new Applicant Tracking System 
  • Opportunity to own and evolve our market compensation research framework
  • Opportunity to develop our employer branding
  • Opportunity to own our recruitment marketing strategy


Requirements

  • A strong track record of filling mid and senior level technical roles
  • Experience filling positions in Customer Success, Product, Design, or Marketing
  • A track record of developing creative sourcing techniques for hard-to-fill roles 
  • 3+ years of in-house experience (SAAS experience is preferred but not required)
  • Experience managing multiple candidate pipelines
  • You never say, "That's not my job."

California Job Applicant Privacy Notice
 
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). 
Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you: 
  • Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).
We collect the above categories of personal information for the following business purposes:
  • To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures). 
For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected]
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • KotlinLanguages
    • EmberLanguages
    • ReactJSLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • HotjarAnalytics
    • PeriscopeAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • Pivotal TrackerManagement
    • WordpressCMS
    • BaseCRM
    • MailChimpEmail
    • SendGridEmail
    • OutboundEmail

Location

Walking distance to great restaurants, coffee shops, and shopping centers. Plus, abundant parking and close to the Metro Expo.

An Insider's view of SimplePractice

What’s the vibe like in the office?

Everyone is really kind and hard-working in a way that pushes you to do your best. We always strive to have clear communication so that politics and games don't factor into daily work. It really does feel like we're on the same team, working towards common goals. I go home every night proud of what I've accomplished.

Emily

Lead Visual Designer

How do you collaborate with other teams in the company?

Although not always possible, I'm old school and try to have in person interactions with other team members whenever I can. Developing an understanding of what other department goals are has also helped me build relationships with others as a way to see we are all supporting one common company mission.

Cate

Training Manager

What are some things you learned at the company?

I've learned that the projects that are meaningful to me most are the ones that seem small in scope and design effort, but truly add a lot of value to our customers daily lives. To be able to see the tangible effects these project have for the customer is extremely rewarding.

Jeff Doan

Director of Growth Design

What projects are you most excited about?

I have the opportunity to execute special projects focused around our partnerships. These projects include creating marketing campaigns to highlight product features and initiatives, establishing and maintaining partnerships, launching new channels of communication, and so much more!

Deepa

Partnerships Manager

What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Promote from within
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