Ready to be a Titan?

Build a high-performing team. Our People Operations team achieves this mission by recruiting the right talent, equipping them with the right resources to make an impact, and growing our Titans into the right career paths that best match their individual talents and interests. We are united in our passion and desire to unlock the extraordinary potential of every single person in our organization: so that we may lose, learn, and win as a team. Every day is an opportunity for change; and for our People Operations team - it is an opportunity to make a positive difference in the employee lives we touch.

The Manager of HR Systems and Reporting plays an integral role in effectively managing all HR Systems and maximizing Workday reporting. The role will be responsible for complex automations, system enablement and troubleshooting.

What You’ll Do:

• Drive functionality of HR systems: facilitate discussions to understand business and information needs of HR, Recruiting, IT, and management, and make recommendations about how the system can best meet those needs.

• Responsible for the development, implementation and maintenance of HR systems associated with the collection, retrieval, management, accessibility and usage of employee information.

• Drive and expand continuous improvement through both technical (systems) innovations and process improvements to automate complex tasks, minimize manual work, and enable expansion of employee and manager self-service.

• Provides subject matter and expertise around optimizing, streamlining and strategic HRIS additions/growth

• Support Workday users by troubleshooting problems, answering questions, creating and/or modifying reports, and assisting in the creation of documentation as needed.

• Partner closely with Workday IT to successfully manage user permissions, troubleshoot workflows, build new workflows and resolve data management issues.

• Manage systems and reporting team to successfully support People Operations.

What You'll Bring:

• 5+ years of experience in People Operations or a related field. At least 3 years of experience in Workday HCM & Recruiting.

• Total of 8+ years of experience in related field.

• Strong functional Human Resource knowledge

• Experience troubleshooting systems & driving efficiencies.

• Track record of developing and managing systems and reporting.

• Excellent interpersonal skills and a deep ability to understand what motivates others

• Excellent organization skills, attention to detail, and ability to prioritize actions.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.