About Ordermark

Ordermark’s mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap into new markets.

Ordermark helps restaurants and virtual kitchens aggregate mobile orders across all the major online ordering service providers into a single dashboard and printer. Powered by Ordermark's leading restaurant technology platform, Nextbite serves the fast-growing food on-demand revolution by empowering existing restaurants everywhere to serve more customers and earn more revenue. Nextbite, creates delivery-only restaurant concepts with high-quality, chef-inspired menus available through delivery apps. This combined offering helps restaurants increase efficiency and grow profits, creating successful food service across the country.

By joining Ordermark you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.

About the Role

The Learning and Development (L&D) Manager will be responsible for the performance management and professional development of the organization’s employees. Their purpose is to make the most out of people’s talents and help them develop to their full potential. In this role, you should be passionate about helping people to learn, adapt, and grow. At the same time, an L&D Manager keeps a strong focus not just on what the learner wants and needs, but also on the needs of the organization. If you are an advocate of human potential, education, and a growth mindset you will thrive in this role. Come help us build something better!

The impact you will have:

• Assist in the development and continuous improvement of a thoughtful performance evaluation and management program
• Create and execute learning strategies and programs
• Partner with People Business Partners to identify and evaluate individual and organizational development needs
• Prepare and implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Design and deliver e-learning courses, videos, workshops, and other training
• Assess the success of development plans and help employees make the most of learning opportunities
• Collaborate with managers to develop their team members through a career trajectory (reskilling and upskilling)
• Gain an understanding of the various business units and their specific training requirements, as well as overall company compliance needs
• Identify and assess new learning platforms, content, and training resources when necessary

What you bring to the role:

• 4+ years of professional experience; preferably in People Ops 
• 2+ years proven experience as an L&D Manager/Specialist or Training Manager
• Preferably have worked with 400+ employees distributed nationally or globally
• Current knowledge of effective learning and development methods (ADDIE Method, and SWOT Analysis)
• Familiarity with e-learning platforms and practices
• Experience in project management and budgeting
• Technically proficient with the creation and use of internal wikis and Learning Management Systems
• Excellent communication, negotiation skills, and sharp business acumen
• Ability to influence and build rapport with employees and vendors
• BSc/BA in Psychology or professional certification (APDT, CPLP) is a plus

What we offer:

• A team that has transitioned to remote work impressively, and remains highly collaborative and connected
• Excellent growth opportunity, and stock options for all full-time employees
• Medical, dental and vision (90% covered by Ordermark; 50% for dependents) - eligible immediately
• Unlimited PTO and paid company holidays
• 401k - eligible immediately
• $60/month reimbursement for online-ordered meals
• Bonusly - a team recognition platform with fun rewards
• We pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy, and passion.

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Ordermark participated in Techstars, Boulder in Spring 2018, and has raised $150 million. We are headquartered in Los Angeles, and are looking to significantly grow our team while continuing to reach restaurants and consumers across the country.

Our team is made up of people from diverse backgrounds, collaborating daily across time zones. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Thank you for your interest in Ordermark - we’re reviewing impressive candidates every day, and will do our best to reach out to you as quickly as possible!