Director of Human Resources

| Santa Monica
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We’re seeking a Human Resources Director to build out the HR function for SimplePractice. You’ll oversee and carry out all aspects of HR with the support of a lean team. This role will be responsible for all policies and compliance across all five states where we operate with 150 employees and contractors. You will support employees and managers to make sure HR policies and procedures are clearly understood and easy to follow. 

You’ll also identify and prioritize organizational development programs that will be the most impactful at our current stage of growth. You’ll do this by digging in to deeply learn our company, product, team, market, and very intentional company culture. This learning will give you the context you need to adapt organizational development programs to the specific needs of our team. 

To get started, you’ll manage our Payroll and Benefits Manager as a department of two and build out a lean team. You’ll work closely with our CEO and leadership team to ensure that our high-performing culture of accountability and direct communication remains the underpinning of our team as we grow. 

Responsibilities
 
  • Develop and/or make recommendations for improvement of HR goals, policies, processes and systems to support the company’s culture and business objectives
  • Ensure policies, procedures, resources and reporting are current and in compliance with all federal, state and local laws across multiple states
  • Provide proactive and responsive approaches to employee relations issues that support a positive work environment
  • Maintain a human resources information system (e.g., ADP Workforce Now) that meets Company personnel information needs
  • Take ownership of our hiring roadmap and forecasting 
  • Coordinate/Facilitate our new employee onboarding/orientation process
  • Assess HR department team needs and build a lean team
  • Manage our Payroll and Benefits Manager and incorporate the payroll and benefits functions into the overall HR department and strategy
  • Take ownership of compensation strategy (initially pay bands and leveling) as well as day-to-day compensation work for hiring and promotions
  • Manage employee and contractor visas
  • Take ownership of eNPS and culture audit administration, analysis, and reporting
  • Assist management with coordinating employee training and professional development programs
  • Develop and manage policies related to COVID-19
  • Carry out all policy and HIPAA trainings
  • Assist management in the performance evaluation process (goal setting, career coaching, performance feedback) and revise process as needed
  • Provide counsel and guidance to managers on grievance, disciplinary, and performance issues. Monitor the implementation of a performance improvement process with non-performing employees
  • Conduct investigations into employee complaints and act accordingly to provide resolution
  • Consult with external legal counsel as appropriate on personnel matters
  • With time and earned responsibility, take accountability for recruiting 
  • Performs additional related duties as required and assigned

Desired Skills & Experience
 
  • Thorough knowledge of human resources principles, compliance, industry practices, and legal requirements related to human resources policies and practices.
  • HR experience in multi-state, high growth small-mid size company in the technology or healthcare sector
  • Pragmatic problem-solving skills
  • Must be a self-starter and able to work in a fast paced environment with demonstrated ability to juggle multiple competing tasks and demands on a daily basis. Comfortable being adaptable and flexible to achieve both HR and business objectives
  • Experience working with 3rd party HR system (e.g., ADP) and other 3rd party vendors
  • Experience working with HIPAA requirements is a plus
  • HR certification (SHRM, PHR or SPHR) is a plus
 
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Technology we use

  • Engineering
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Location

Walking distance to great restaurants, coffee shops, and shopping centers. Plus, abundant parking and close to the Metro Expo.

An Insider's view of SimplePractice

What’s the vibe like in the office?

Everyone is really kind and hard-working in a way that pushes you to do your best. We always strive to have clear communication so that politics and games don't factor into daily work. It really does feel like we're on the same team, working towards common goals. I go home every night proud of what I've accomplished.

Emily

Lead Visual Designer

How do you collaborate with other teams in the company?

Although not always possible, I'm old school and try to have in person interactions with other team members whenever I can. Developing an understanding of what other department goals are has also helped me build relationships with others as a way to see we are all supporting one common company mission.

Cate

Training Manager

What are some things you learned at the company?

I've learned that the projects that are meaningful to me most are the ones that seem small in scope and design effort, but truly add a lot of value to our customers daily lives. To be able to see the tangible effects these project have for the customer is extremely rewarding.

Jeff Doan

Director of Growth Design

What projects are you most excited about?

I have the opportunity to execute special projects focused around our partnerships. These projects include creating marketing campaigns to highlight product features and initiatives, establishing and maintaining partnerships, launching new channels of communication, and so much more!

Deepa

Partnerships Manager

What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Promote from within
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