Receive and process in-person orders, describe product options, compute costs, accept payment, provide customer service, answer phones, advise on product use and care, maintain product knowledge and follow safety policies. Regularly lift/push/pull up to 50 pounds and complete required training and pre-employment screens.
HARDWARE SALES
Job Summary:
The Hardware Sales employee will receive orders, generally in person, for products and services. Additionally, the position is required to describe available options, compute costs, accept payment and provide excellent customer service.
Supervisory Responsibilities:
- None.
Primary Duties/ Responsibilities:
- Greets customers with respect and courtesy.
- Keeps up to date with the product inventory and its functionality.
- Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase, thereby providing them excellent customer service.
- Advise customers on use and care of merchandise.
- Answer telephones to provide information and receive orders.
- Recommend and provide advice on a wide variety of products and services.
- Maintain proficiency in all organizational safe working policies and practices.
- Performs other related duties as assigned.
- Adheres to company policies and work requirements.
Required Skills/Abilities:
- The ability to read, write, understand, and relay, written and verbal instructions.
- Ability to operate available equipment, such as cash registers, calculators, or scanners.
- Basic mathematical skills, as needed to make change and give refunds.
- Knowledgeable about company’s products and services, and customer-related policies.
- High school diploma or equivalent.
- Successful completion of on-the-job training.
- Six months of related experience preferred.
Physical Requirements:
- This position requires prolonged periods of standing and working on cash register or related equipment.
- Must be in adequate physical condition to perform requirements such as mental, physical and manual dexterity, hand/grip strength, depth perception and any other physical attributes that enable the employee to perform the job safely according to all Company, Local, State, and Federal regulations and requirements.
- Ability to lift/carry up to 50 pounds regularly.
- Ability to push/pull up to 50 pounds regularly.
- Must wear prescribed personal protective equipment when handling material or operating equipment.
Other Requirements:
- Must be able to successfully pass pre-employment and required drug screens as requested.
- Must be able to successfully pass a Physical Capacity Assessments as
Ganahl Lumber Company Anaheim, California, USA Office
Anaheim, CA, United States
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