Stock Plan Specialist
We’re looking for a Stock Plan Specialist to join Snap Inc! Working from our Los Angeles, CA headquarters, you’ll collaborate with our employees and Charles Schwab to ensure a smooth process for employee equity grants. If you are detail oriented and have a passion for customer service, this is the job for you!
What you’ll do:
Provide front-line customer service to current and former employees as it relates to equity programs
Send weekly welcome email to new hires
Monitor the equity mailbox and respond to questions within 24 hour SLA
Email employees when their Schwab accounts are not compliant
Reach out to employees that have not opened or have holds on their Schwab accounts
Send surveys to employees with ISOs
Prepare ad hoc vesting schedules for employees upon request
Review assigned releases
Work with internal legal to ensure equity information is provided on a timely basis
Ensure any legend removals were successful
Monitor affiliate releases
Provide payroll with international release reports
Minimum qualifications:
High School Diploma
2+ years experience handling coordination and administrative tasks
Preferred qualifications:
Bachelor's degree preferred
Stock plan administration experience
Be a resourceful self-starter, have a strong work ethic, and be able to work in an evolving environment
You must be detail oriented and have strong problem-solving and decision making skills
Fluency in Excel, Word, Powerpoint and Google Suite (including Google Calendar, Sheets, Docs, and Forms)
Excellent written and verbal communication skills
Team player who is also able to work independently