ServiceTitan is seeking an exceptional Sr. Financial Analyst, FP&A to join one of the fastest-growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This position will report to the Sr. Manager, FP&A and will enjoy a high level of executive visibility and impact to our rapidly-growing startup.

The ideal candidate will be a self-starter with exceptional analytical and problem-solving skills, and have a proven track record of providing superior financial and strategic support to management teams.

As a business partner to our Customer Success Organization (300+ people including Implementation, Professional Services, Customer Training, Customer Success, Customer Support), you will closely work with senior management. In this highly-visible position you will provide timely financial insights and outlook in order to make informed and trusted decisions for our Company.

We value strategic insight, at all levels of the organization, and will depend on your work to achieve the extraordinary!  You will be empowered to challenge the status quo, dream big and have a massive impact.

As our Sr. Finance Analyst, Customer Success, you will: 

• Financial modeling, headcount planning, forecasting, and scenario building. Insights into key business drivers, trends, and performance indicators (e.g. implementation efficiency, cost to serve by customer segment)
• Trusted and dependable business partner to a 300+ people organization including Implementation, Professional Services, Customer Training, Customer Success, Customer Support.
• Manage processes related to month-end and quarter-end close, variance analyses, and management reporting.
• Identify and promote process improvement to scale forecasting and reporting tools, procedures, and methodologies.
• Collaborate with customer success leadership and revenue operations to create the annual plan.

To be successful in this role, you'll need: 

• 4-year degree in a relevant field with strong academic performance.  Formal training in Financial and/or Accounting concepts is preferred.
• 3 to 5 years of experience in a top management consulting firm, investment bank, private equity, hedge fund, and/or tech company in a finance/strategy/business development role. We are looking for candidates who have worked in high-performance teams using complex modeling to discover business insights.
• Strong Finance and Operations experience and knowledge.
• Candidates are required to be highly analytical, committed, dependable, coachable, possess strong interpersonal communication skills, be able to thrive in a fast-paced environment, influence without authority, display a high level of genuine curiosity about our business and be eager to learn.
• High aptitude and enthusiasm for complex problem-solving utilizing financial modeling, including strong Excel skills.
• Excellent verbal and written communication skills, including PowerPoint.
• Extensive experience conducting quantitative and qualitative financial analysis.

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