Payments Account Executive
We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan's valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet of Things (IoT), etc. to empower contractors to take the next leap forward in streamlining technician interactions with the homeowner. Think of us as a start-up within a start-up. We are extremely ambitious in expanding revenue and contributing to the overall company growth. We are looking for talent and passionate and future Titans that are entrepreneurial, love technology and want to help our customers maximize their potential.
Payments Account Executive
The Payments Account Executive is a strategic role at ServiceTitan. A deep understanding of the payments industry is necessary in order to work with ServiceTitan customers to explain the functionality and benefits of utilizing ServiceTitan’s payments platform. You will play an integral part in launching our payments offering
What you'll do:
- Partner with our Sales & Customer Success teams to explain the advantages of utilizing ServiceTitan’s in-house payments platform
- Serve as point person for onboarding ServiceTitan customers onto our payments platform
- Collaborate with our product team to deliver new functionality to our users
- Act as our internal payments subject matter expert
- Partner with our business development team to manage relationships with our payment providers
- Build out our processes to help scale our payment operations
What you'll need:
- Bachelor of Science in Finance, Accounting, or similar degree
- Minimum of 3+ years total work experience in a client facing role (preferably within the payments industry/payment processing)
- Strong understanding of payments industry terms (processors, gateways, chargeback, ACH, etc.), economics and client pain points
- Strong communication skills
- Very detailed oriented with strong organizational skills
- Strong understanding of Visa/Mastercard interchange table and costs
- Experience with breaking down credit card merchant statements and doing cost + profitability analysis on them
- Strong desire to work within a start-up environment and build an extraordinary product
About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.
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