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Financial Technology Platform Manager

| Greater LA Area

We formulate, build, launch and run new ServiceTitan business lines. The team at Platform & Payments is integral to the success of ServiceTitan's valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet of Things (IoT), etc. to empower contractors to take the next leap forward in streamlining technician interactions with the homeowner. Think of us as a start-up within a start-up. We are extremely ambitious in expanding revenue and contributing to the overall company growth. We are looking for passionate Titans that are entrepreneurial, love technology and want to help our customers maximize their potential.

Financial Technology (FinTech) Platform Manager

ServiceTitan’s FinTech Platform Manager is an integral, highly-visible role to ensure the success of the ServiceTitan’s Platform team. S/he will help explore, validate, and launch new FinTech related initiatives for the company. ServiceTitan’s FinTech Platform Manager has a strong background in both the financial industry and technology who is entrepreneurial and wants to drive vision for the ServiceTitan Platform. The ideal candidate has strong core skills in project management, financial modeling, communications (both written and verbal), understands how systems integrate with each other (i.e., APIs), and can lead executive level discussions with potential partners. We are looking for a candidate who is highly motivated to drive new business lines for ServiceTitan. Additionally, s/he is an effective partner to our customers and works in strong collaboration with our Customer Success and Product teams.

What you’ll do:

  • Identify and evaluate potential FinTech partnerships that generate new business opportunities or complement existing ServiceTitan offerings
  • Lead the partnership process from partner assessment, executive relationship building, to post-deal program management
  • Research and maintain business landscape knowledge of key partners and trends in all things FinTech (e.g. payment processing, B2B payables, alternative financing, etc.)
  • Provide quantitative, qualitative, and analytical support by building financial models and developing business cases in support of new opportunities
  • Develop project plans and schedules from inception to completion. Regularly communicate project updates and status of key milestones to internal stakeholders
  • Prioritize project activities and coordinate resources cross-functionally to achieve project goals

What you’ll need:

  • Minimum 4-7 years total work experience (preferably with a top tier consulting company)
  • Strong understanding of technology and how various solutions interact (e.g. APIs, SDKs)
  • Strong analytical skills, modeling, and experience with Salesforce preferred
  • Creativity and ability to run with minimal direction in an ambiguous environment
  • Demonstrated excellence in cross-functional communication, with ability to simplify and explain complex problems to stakeholders of all levels across multiple functions
  • Strong communication skills
  • Very detailed oriented with strong organizational skills

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, Marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is here to champion the people in home services. ServiceTitan helps them provide a wonderful customer experience, improve sales and more easily manage their business.

This is a great opportunity to be a part of a start-up that is already successful, yet early enough to offer its team members significant growth and equity opportunities. We have a proven product, brand-name customers, significant revenue and growth, and are backed by Bessemer Venture Partners, the leading investors in cloud software.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Learning & Development Specialist

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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