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Director of Accounting, Integration Services

| Greater LA Area

ServiceTitan is looking for a Director to lead our accounting team within our Professional Services group. Our accounting team is a specialized team of SMEs that support both new and existing clients. The ideal candidate will have eight or more years of professional experience which includes a balanced combination of accounting, ERP implementation, project management, and client relationship management. The Director will oversee three primary workstreams; configuration & setup of our clients’ accounting platform, migration of financial data, and ongoing support of live clients. The person will have three main responsibilities 1) Manage multiple concurrent implementation projects in coordination with both internal resources and vendors, 2) set and manage client expectations 3) further build out our processes and accounting team to support our company’s growth. The candidate will be comfortable communicating with personnel at all levels from front line payroll/accounting representatives to Controllers and CFOs. A successful candidate operates effectively in a fast paced environment, takes ownership of deliverables, demonstrates leadership, provides exceptional customer experience and has superb communications skills.

The work is extremely rewarding and impactful, both for our customers and organization. It will provide a platform for the successful candidate to bring positive change to an industry that is run by hard working, humble, and real people. This is an excellent opportunity for a self-starter to further build out a high performance team that is mission critical for our company’s success.

Responsibilities:

  • Oversee the setup and configuration of Intacct instances in coordination with our vendor partners and internal resources
  • Manage multiple financial data migration projects at any given time and ensure successful delivery
  • Act as an accounting subject matter expert and contribute to future product development and integration efforts
  • Serve as the face of the company in front of most impactful clients and skillfully navigate all conversations, from introduction to long term relationship building
  • Mentor and develop junior resources
  • Coordinate with cross-functional resources to deliver against defined timelines and client accounting business requirements
  • Serve as internal stakeholder for any accounting related escalations from our clients

Requirements:

  • Four year degree in Accounting, Finance or Business Management. CPA is preferred
  • 8-15 years of professional experience which includes at minimum 4 years in each of the following areas 1) Accounting 2) Project Management, 3) Client Relationship Management
  • Strong command of accounting concepts and workflows
  • Be a problem­ solver who has a demonstrated ability to overcome challenges with creative solutions
  • Be meticulously detail ­oriented with the ability to multi­task, manage client expectations and align external resources for quality and timely delivery of projects
  • Possess a roll-up-your sleeves attitude when dealing with client escalations
  • Natural ability to think several steps ahead of the client and take proactive steps to address roadblocks and issues
  • A track record of being a team player and leader with strong interpersonal and communications skills
  • Strong Excel skills (Index/Match, Pivot Tables, Array formulas)
  • Familiarity with Intacct & Quickbooks preferred
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Learning & Development Specialist

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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