Orchard

HQ
New York, New York, USA
Total Offices: 2
400 Total Employees
Year Founded: 2017

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Orchard Company Culture & Values

Updated on February 25, 2026

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at Orchard?

Strengths in ownership, collaboration, and visible recognition are accompanied by pressure risks tied to high standards, variable work-life balance, and scaling-related turbulence. Together, these dynamics suggest a generally respectful, mission-driven culture where the day-to-day experience can hinge on role, manager, and the stability of operating conditions.
Positive Themes About Orchard
  • Accountability & Ownership: Accountability is emphasized through values like “Own it” and “Find a way,” encouraging people to run with ideas across levels and functions. The culture signals a bias for action and end-to-end responsibility tied to customer outcomes such as “Create raving fans.”
  • Collaborative & Supportive Culture: Collaboration is reinforced by “Mission before team. Team before self.” and “Treat people with respect,” framing day-to-day work as team-first and civil across roles and locations. Cross-office community rhythms and support for customer-facing roles (e.g., paid certifications and license renewals) further signal an environment designed to help colleagues succeed.
  • Recognition, Pride & Shared Success: Recognition is made visible through a dedicated Slack channel celebrating coworker impact and through external “Best Places to Work” and women’s advancement badges that signal pride in the employee experience. Mission-centric leadership messaging ties contributions to a broader purpose of transforming home buying and selling across many markets.
Considerations About Orchard
  • Workload & Burnout: The emphasis on “greatness every day” and “finding a way” maps to a fast-moving, performance-oriented environment that can feel demanding. Heavy workloads and on-call expectations in certain roles are described as stressors that can undercut feeling supported.
  • Change Fatigue & Ineffective Decision-Making: Market sensitivity and documented layoff waves are associated with morale and job-security strain, particularly during periods of rapid recalibration. Process frictions and communication gaps are also described as contributing to uneven experiences while scaling.
  • Favoritism & Inequity: Inclusion is framed as an evolving journey with a DEI Steering Committee and acknowledged remaining work, implying uneven outcomes across teams or locations. Concerns are raised about leadership opportunities for minorities, suggesting perceived inequities in advancement for some groups.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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