Jobs at Ingram Micro

As Agentic AI Architect, you'll design AI agent ecosystems, lead architectural development, mentor engineers, and ensure solutions meet business challenges in various domains.

The role involves developing and managing compliance processes related to export laws, managing daily operations, conducting audits, and performing risk assessments. It focuses on operationalizing regulations, team collaboration, and performance metrics to enhance compliance efficiency.

Serve as primary marketing lead between vendor partners and internal teams to drive growth, vendor investment, and measurable ROI. Develop and execute integrated vendor marketing plans, manage MDF budgets and forecasts, conduct business reviews, present results and recommendations, and collaborate cross-functionally to optimize campaigns and expand platform adoption.

Deliver recurring marketing dashboards, scorecards, and performance reporting. Analyze campaigns, audiences, cohorts, and customer lifecycle metrics to identify trends and optimization opportunities. Ensure data quality, maintain KPI definitions and governance, support experimentation and ad hoc analyses, and communicate executive-ready insights to stakeholders.

Drive growth for the Microsoft Surface category by developing category strategy, expanding partner and vendor relationships, identifying new business opportunities using data insights, collaborating cross-functionally, engaging customers, negotiating terms, and increasing usage of the Xvantage platform to grow market share and revenue.

Drive category growth by cultivating partner and vendor relationships, identifying new business, negotiating deals, and expanding product portfolios. Use market analysis and Xvantage platform insights to inform strategy, collaborate cross-functionally, engage customers directly, and execute solution selling while managing forecasting, P&L concepts, and regular in-person customer engagements.

As a Principal Software Engineer, you'll design, develop, and implement complex systems, manage projects, mentor junior engineers, and engage in Agile practices.

Lead design, architecture, and delivery of scalable full‑stack enterprise solutions using C#, .NET, SQL Server, Angular and Azure. Stabilize production (L1/L3), build microservices, APIs, API gateways, tenant onboarding, CI/CD pipelines, and self‑serve applications. Mentor teams, enforce architectural standards, troubleshoot incidents, and apply ITAD/reverse logistics domain knowledge to optimize asset lifecycle management.

Lead indirect strategic sourcing for Facilities and Operations: develop category strategies, run RFI/RFP events, negotiate contracts, manage supplier performance and risk, collaborate cross-functionally, and deliver cost savings and supplier improvements across global stakeholders.

Drive adoption and outcomes on the Ingram Micro Xvantage platform for assigned customers/vendors. Enable sales through training, collateral, demos, and vendor collaboration. Identify pipeline, recommend solutions, support pre-sales activities, and maintain strong customer/vendor relationships to grow revenue and platform usage.

Strategic HR Business Partner supporting ~100 professionals and five executives in corporate operations and engineering. Drive HR strategy, organizational design, change management, talent and leadership development, and data-driven HR initiatives. Advise leaders, manage stakeholder relationships, and implement HR systems to improve workforce engagement and operational efficiency.

Lead and manage engineering teams to deliver global, cloud-native SaaS products. Drive architecture, agile delivery, DevOps practices, release management, cross-functional collaboration, hiring, mentoring, and continuous process improvement. Champion AI/ML/LLM integration, ensure scalability, security, and product quality, and align technical roadmaps with business strategy.

Support sales representatives through the sales cycle by preparing quotes and pricing, managing pipeline and account activities, building customer relationships, identifying revenue opportunities, and collaborating cross-functionally to drive account growth and deal execution.

Lead sourcing and procurement initiatives across telecom, network infrastructure, and cloud services, managing complex projects and vendor negotiations while collaborating with various technology teams.

Provide pre-sales consultation, technical enablement, training, and education to partners across cybersecurity, cloud, networking, infrastructure, hardware, and software. Build trusted partner and vendor relationships, demonstrate solutions, translate technical capabilities into business value, support sales opportunities, and deliver thought leadership and strategic guidance to grow partner practices.

Lead partner planning strategy for the U.S. Channel Business, aligning demand, supply, finance, and partner capabilities. Build and scale partner planning frameworks, oversee forecasting and joint business planning, drive cross-functional collaboration, KPI-driven performance management, risk mitigation, executive reporting, team development, and transformation including planning/ERP tool implementations and AI/ML enablement.

The GCP Infrastructure Engineer secures and optimizes Google Cloud Platform environments, supports incident response, and implements automation and compliance measures.

Lead the technical strategy for search and recommendation systems, develop models, and improve business outcomes through data science expertise.

The Director of Customer Experience is responsible for defining and driving the customer experience strategy, ensuring alignment with AI and automation, while owning end-to-end customer journeys and KPIs.

Lead the Voice of the Customer program at Ingram Micro, ensuring customer feedback drives improvements in product experiences while collaborating across multiple teams.