Jobs at Great American Insurance Group

Leads commercial surety underwriting for the Southwest region, overseeing risk selection, pricing, retention, growth, profitability, and compliance. Reviews underwriting decisions, evaluates financial and credit information, manages stakeholder relationships, supports timely business decisions, and coaches team members. The role requires a bachelor’s degree or equivalent experience, 9+ years of related experience, and at least 4 years of management experience. It involves in-office work and travel within the assigned territory.

Investigates and manages complex California workers’ compensation claims from coverage and liability evaluation through resolution. Responsibilities include analyzing documentation, negotiating settlements and reserves, attending legal proceedings, communicating claim decisions, ensuring timely payments and regulatory compliance, advising lower-level staff, and potentially coaching or supervising employees. The role requires a bachelor’s degree or equivalent experience and generally 6–10 years of California workers’ compensation claims-handling experience.

Processes complex insurance policies, renewals, endorsements, cancellations, billing updates, and policy documentation. Enters and validates data, resolves discrepancies, prepares reports, answers premium and billing inquiries, and improves operational efficiency. May coach staff, support talent decisions, and provide guidance to lower-level employees and other functional areas while ensuring compliance with insurance policies and regulations.

Provides reception, office administration, supply inventory, scheduling, internal communications, onboarding logistics, and management support. Reviews policy cancellation notices, contacts insureds and carriers, tracks follow-ups, and assists with policy servicing. Routes client service requests, maintains communication records, and supports timely administrative service. Requires strong organization, communication, confidentiality, multitasking, and proficiency with Microsoft Office and business software.

Processes new policies, renewals, endorsements, and cancellations; enters and validates insurance data; resolves system errors; prepares policy documents, certificates, and reports; adjusts billing status; and identifies process improvements. The role requires insurance operations experience, knowledge of excess and primary lines, strong analytical and organizational skills, and may provide guidance to junior employees. It is primarily on-site in Downtown Los Angeles.

Processes new policies, complex renewals, endorsements, and cancellations; enters and validates insurance data; resolves system errors; prepares policy documents and certificates; updates reports and billing statuses; and identifies process improvements. The role requires strong insurance operations knowledge, analytical and organizational skills, familiarity with excess and primary lines, and the ability to provide guidance to junior staff. It is primarily on-site in downtown Los Angeles, with one remote day weekly.

The Contract Surety Bonds Underwriting Manager will analyze bond submissions, assess risks, manage profitability, maintain customer relationships, and lead a team while ensuring compliance with guidelines.

The Senior Business Analyst conducts business analysis, collaborates to document and validate requirements, improves processes, and supports technical implementations and reporting using Guidewire and data visualization tools like Cognos and Tableau.

Develops and manages enterprise business intelligence products, including semantic models, governed definitions, metadata, dashboards, and AI-assisted analytics capabilities. Translates complex business needs into measurable analytic solutions, advises stakeholders, supports adoption and training, and manages product lifecycle, quality, performance, and business impact. Partners with product managers and business leaders to prioritize work, manage risks, communicate value, and guide less experienced team members.

Manages highly complex California workers compensation claims, including investigations, coverage and liability determinations, settlement negotiations, reserves, payments, and claim-file documentation. The role may participate in arbitrations, mediations, depositions, and trials, communicate with insureds and claimants, and coach staff. Candidates need extensive property and casualty claims experience, preferably California workers compensation expertise, strong analytical and negotiation skills, and advanced knowledge of insurance policies, laws, and claims procedures.