Teams at FloQast

Own risk and compliance programs spanning privacy, third-party risk, policy management, security frameworks, and issue remediation. Conduct risk, privacy, and AI impact assessments; advise cross-functional teams; maintain SOC and ISO compliance; manage sub-processors, vendor due diligence, privacy documentation, and policy reviews. Improve program efficiency through automation and AI-driven workflows while supporting evolving organizational compliance initiatives.

Own and resolve customer technical support cases across FloQast’s accounting platform and integrations. Troubleshoot software issues, perform backend configurations, data transformations, migrations, and account-data updates. Use logs, session replay, developer tools, and internal systems to diagnose problems across L1–L3 cases. Build product expertise, document solutions, collaborate cross-functionally, support special projects, and contribute to product feedback and knowledge-base content.

Deploys AI agents to automate enterprise accounting processes, leads finance transformation engagements, troubleshoots Python, SQL, API, and integration issues, and drives customer adoption and ROI. Advises CFOs and Controllers, redesigns workflows, supports change management, manages implementation partners, influences product strategy, and leads onsite deployment, training, and adoption workshops. Requires extensive accounting or finance consulting experience, technical automation expertise, and travel to customer sites up to 60%.