Jobs at FIGS

Leads the creative and technical execution of graphics, embroidery, and embellishments across apparel products. Translates creative concepts into production-ready artwork, selects appropriate application techniques, oversees digitization, sampling, quality approval, and technical documentation, and partners with designers, production teams, operators, technicians, and vendors. Owns FIGS’s embroidery and personalization strategy, standards, design library, placement guidelines, and quality-control program.

Supports TEAMS sales representatives through quoting, invoicing, contract entry, logo digitizing, catalog updates, CRM maintenance, pricing and product data management, reporting, and data cleanup. Coordinates with Sales, Finance, CX, and Marketing while documenting and improving repeatable workflows. The role requires strong organization, attention to detail, CRM proficiency, spreadsheet skills, and familiarity with SQL or database tools.

Supports healthcare professional ambassador initiatives, including digital and in-person events, product sampling, community information management, social media content and inboxes, influencer campaign reporting, and charitable partnerships. The role collaborates with social, impact, and cross-functional teams while assisting with creator relationships, product launches, and occasional digital design and content creation.

Leads enterprise planning and performance management by maintaining initiative roadmaps, coordinating cross-functional projects, managing QBRs, and delivering executive dashboards. Defines and monitors enterprise KPIs, tracks commitments, analyzes business performance, and translates strategy into measurable objectives, milestones, and accountable ownership. Partners with Finance, Strategy, Analytics, and business teams to support annual operating plans and strategic investments. Documents processes and facilitates stakeholder meetings, action tracking, and executive reporting.

Supports multiple C-level executives by managing complex calendars, communications, travel, meetings, expenses, vendors, and special projects. Coordinates executive and company-wide events, tracks action items and budgets, prepares reports and presentations, and partners cross-functionally with Facilities and HR. The role requires discretion, sound judgment, proactive problem-solving, composure under pressure, and occasional evening or weekend availability. This is an on-site position at the company’s Santa Monica office.

Own and scale enterprise business systems across Finance, Accounting, Operations, and Engineering. Configure ERP, procurement, and expense platforms; manage integrations; build API-based and scripted automations; and troubleshoot systems end to end. Lead QA, validation, documentation, and complex initiatives involving order management, inventory visibility, and multi-channel fulfillment. Translate business needs into scalable technical solutions while prioritizing improvements by business value.

Develop and maintain scalable dbt models, dimensional data models, semantic layers, metrics, documentation, tests, and data governance on Snowflake and modern data platforms. Partner with cross-functional stakeholders to define KPIs and deliver trusted self-service analytics. Investigate data quality issues, optimize workloads, improve platform reliability, mentor junior team members, and explore AI-driven workflow automation.

Leads FIGS’ integrated brand media strategy, investment, planning, buying, execution, optimization, agency partnerships, and measurement across TV/CTV, OOH, print, podcasts, digital, and emerging channels. Connects brand and performance media, partners with creative and analytics teams, identifies high-impact cultural opportunities, and translates campaign performance into improved strategy and investment decisions.

The Director of Accounting oversees the sales-to-cash month-end close, journal entries, reconciliations, reporting, royalties, and quarterly earnings support. The role manages and develops the accounting team, strengthens AR and general ledger processes, maintains SOX controls, supports GAAP compliance, coordinates audits, and leads accounting systems, automation, reporting, and process-improvement initiatives. The position partners closely with FP&A and business leaders in a high-volume, international retail and e-commerce environment.

Lead and coach an inbound B2B sales team for FIGS TEAMS. Responsibilities include hiring, seller development, pipeline and revenue ownership, forecasting, performance management, deal support, sales process improvement, CRM hygiene, and cross-functional collaboration with Marketing, RevOps, Product, Engineering, CX, Operations, and Finance.

Manage and grow FIGS’ organic social media presence by supporting content calendars, briefing creative teams, engaging TikTok creators and healthcare communities, managing customer communications, collecting user-generated content, and identifying emerging trends and marketing opportunities. The role also develops new content formats while maintaining FIGS’ brand voice and collaborating with Social Media and Community teams.

Lead FIGS' organic discovery across traditional SEO and emerging AI platforms. Own technical SEO health (crawlability, indexing, Core Web Vitals, structured data), site architecture, internal linking, and on-page optimization. Build AEO strategy for LLM visibility, run experiments, manage vendors, align cross-functional partners, and present performance and roadmaps to senior leadership to drive organic revenue and brand visibility.