Epsilon

HQ
Irving, Texas, USA
Total Offices: 19
8,000 Total Employees
Year Founded: 1969

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Epsilon Company Culture & Values

Updated on February 05, 2026

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at Epsilon?

Strengths in collaboration, inclusion, flexibility, and formal recognition are accompanied by pressure points around fast‑paced workloads, perceived bureaucracy after acquisition, and uneven appreciation. Together, these dynamics suggest a generally positive but variable culture where supportive teams and programs coexist with intensity and structural complexity that can dampen consistency of feeling valued.
Positive Themes About Epsilon
  • Collaborative & Supportive Culture: Feedback suggests teams work across functions with a "work together to win together" mindset, and many describe a sense of community and belonging. Colleagues are often seen as friendly and supportive, reinforcing a team‑centric environment.
  • People-First Culture: Feedback suggests an emphasis on inclusion, wellbeing, flexibility and generous time off, with policies that support healthy work‑life balance. The company highlights belonging and empowerment, and many describe a generally positive environment and good benefits.
  • Recognition, Pride & Shared Success: Formal programs like the Magnitude Awards and day‑to‑day recognition initiatives (e.g., Spotlight, gratitude events) aim to celebrate contributions aligned to company values. Feedback suggests these rituals reinforce appreciation and shared success.
Considerations About Epsilon
  • Workload & Burnout: The pace is frequently characterized as extremely fast, with high stress and long hours depending on team and client. Feedback suggests this intensity can strain balance and sustainability for some groups.
  • Bureaucracy & Red Tape: Following integration into a larger holding company, operations are described as more top‑heavy and bureaucratic. Feedback suggests reorgs and staff reductions have affected job security and advancement clarity.
  • Lack of Recognition & Shared Success: Some describe work as unappreciated and feeling undervalued, linked to issues with management and communication. Feedback suggests appreciation can be uneven across teams and situations.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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