Energy CX
Energy CX Mission, Purpose & Impact
Frequently Asked Questions
Energy CX’s mission is reflected in both its business performance and workplace culture. The company was recognized on the Inc. 5000 list in 2024 and 2025, highlighting its sustained growth as a privately held energy company focused on long-term value rather than short-term wins. That same mission-driven mindset extends internally. Energy CX has been recognized as a Great Place to Work in 2024 and 2025, Fortune's Best Small Workplaces in 2024 and 2025 and Fortune's Best Workplaces in Chicago in 2024 and 2025, reflecting a people-first culture aligned with its values. Externally, the company’s commitment to customer experience is demonstrated by a 99% customer retention rate, reinforcing its focus on trust, long-term partnerships, and delivering measurable impact for clients.
Energy CX actively invests in its community through both company-led initiatives and employee-driven impact. The company hosts an annual charity event benefiting Meta24, a nonprofit reimagining education through entrepreneurship and equipping at-risk students in Chicago with real-world business skills. In 2025, Energy CX raised $80,000 to support Meta24’s programs. Employees are also encouraged to give back through Energy CX’s Volunteer Time Off (VTO) policy, which allows team members to use paid work hours for community service. In addition, Energy CX partners with One Tree Planted, planting one tree for every new customer—extending its impact beyond the energy industry and into environmental stewardship.
Energy CX has identified four core operating principles that help ensure the company and employees are committed to their values. The operating principles are: Continuous growth, Higher Standards, Do Good and Innovate. Energy CX has shown continuous growth through 182% 3-year growth and a commitment to ongoing learning, improvement and development. The company maintains high standards through its dedication to quality not only in customer experience, but in its company culture. Energy CX does good through its charitable contributions to Meta24 and for its partnership with One Tree Planted. The company innovates through its tech-forward approach and development of its proprietary platform, ABEL™.
Energy CX Employee Perspectives
Describe the sustainability practices your company has embraced. Why were these practices chosen, and what impact have they had on the business so far?
At Energy CX, sustainability is the future, and we take it seriously by reducing waste, ordering compostable materials and integrating sustainable practices across operations. We also have a partnership with the nonprofit One Tree Planted to boost company sustainability efforts. Through this initiative, for every new customer, we plant a tree in regions affected by deforestation. We’ve planted thousands of trees so far.
These actions were chosen to minimize environmental impact and align with industry trends, inspiring others in the sector to follow suit. The result has been a stronger commitment to innovation and efficiency, positively influencing our business.
How does a commitment to sustainability contribute to your company’s overarching goals?
A commitment to sustainability is central to Energy CX’s goals, driving us to innovate and stay ahead of evolving market demands while enhancing value for clients who prioritize environmental, social and governance issues.
We manage green energy solutions for our clients based on their needs and sustainability goals, helping them maximize environmental impact with minimal effort on their end. We handle green energy purchasing, on-site and community solar energy, carbon offsets, sustainable lighting, EV charging, power purchase agreements (and virtual power purchase agreements) and renewable energy certificates.
