Jobs at CourtAvenue

Leads strategic client relationships, account satisfaction, CRM and customer acquisition initiatives, integrated marketing programs, and agency delivery. The role manages complex projects, coordinates cross-functional teams and partners, identifies account growth opportunities, and ensures work is delivered on time, on budget, and aligned with client objectives. Regular collaboration with clients and stakeholders is required, including onsite work at client offices.

Own CRM strategy execution for major client accounts, translating program vision into segmentation, journey logic, suppression rules, campaign requirements, and measurement plans. Lead cross-functional teams delivering lifecycle journeys, advise clients, mentor strategists, support new business pitches, and develop reusable CRM frameworks. The role requires hands-on lifecycle marketing expertise, client-facing communication, and experience with CRM platforms such as Salesforce Marketing Cloud or Data Cloud.

Leads agile delivery for complex digital transformation programs, coordinating platform builds, design systems, integrations, content, and legacy migrations. Manages sprint ceremonies, scope, budgets, timelines, risks, change requests, gate reviews, quality standards, and stakeholder communications across client, technical, creative, and subcontractor teams.

Develops strategic, persuasive copy across advertising, e-commerce, digital shelf, brand campaigns, and organic channels. Creates product descriptions, visual text, enhanced content, storefront copy, and AI-assisted content workflows. Owns brand voice guidelines, incorporates SEO and performance insights, collaborates with strategists, designers, and data scientists, presents concepts to clients, and supports new business pitches.

Leads UI design across web, mobile, apps, and emerging platforms. Develops scalable design systems, prototypes, user journeys, and polished digital experiences aligned with user needs, business goals, and brand expression. Collaborates with UX, copy, product, and engineering teams; presents design decisions to stakeholders; supports user testing; advocates accessibility and design standards; and mentors junior designers.

Leads CRM, email, and direct mail programs from briefing through deployment and reporting. Manages cross-functional teams, campaign timelines, budgets, vendors, QA, approvals, data targeting, personalization, compliance, and client communications. Oversees multiple workstreams, resolves risks, improves delivery processes, and supports performance optimization and new business initiatives.

Proactive talent community application for future opportunities across AI, engineering, digital transformation, UX/UI, commerce, data, creative technology, performance media, account management, program leadership, and agency operations. Candidates should be local to or willing to commute to a listed office hub, collaborate across disciplines, demonstrate curiosity about enterprise technology and AI, and have experience delivering work in agency, consultancy, enterprise technology, or DTC environments.

Leads requirements gathering and documentation for Adobe Experience Manager and enterprise MarTech implementations. Translates business and marketing needs into system requirements, user stories, acceptance criteria, process flows, and functional specifications. Coordinates client stakeholders, architects, creative teams, and delivery teams; manages backlogs, supports Agile ceremonies, identifies platform constraints and functional gaps, and delivers client training and enablement.