Jobs at BuildOps

Architect, build, and optimize a full-stack platform using React.js, Node.js, GraphQL, REST APIs, and SQL databases. Lead technical decisions, performance optimization, observability, testing strategies, and cloud-based deployments. Mentor engineers, conduct design reviews, evaluate technologies, and drive initiatives across multiple teams while collaborating with product, QA, customers, and leadership.

Build and scale full-stack product features, backend services, APIs, integrations, and user-facing applications. Own projects from technical design through rollout, monitoring, and maintenance. Improve system reliability, scalability, performance, observability, and resilience while mentoring engineers and contributing to architecture and engineering standards. Collaborate with Product, Design, and Engineering to solve ambiguous technical problems, and use AI-assisted development tools to improve software delivery.

Lead the company-wide enablement strategy across revenue, marketing, professional services, customer success, support, and AI teams. Own the BuildOps Academy, manage enablement staff, oversee Docebo LMS governance, embed AI into content and training workflows, and establish KPIs covering ramp time, certifications, productivity, customer adoption, and time to value. Partner with senior leaders and communicate progress and investment needs to executive and board audiences.

Lead and scale the product design organization for a B2B SaaS platform, define strategic design vision, own UX/UI and design system across mobile and web, embed AI into product experiences, partner with Product and Engineering, and grow a high-performing design team focused on user research, experimentation, and measurable outcomes.

As an Install Base Account Executive, you will manage and grow relationships with existing clients, focusing on upselling, renewals, and ensuring customer satisfaction. You will leverage communication and account management skills to drive revenue and product adoption, becoming an integral part of the sales strategy.