Teams at BuildOps

Manage a portfolio of commercial customers, drive platform adoption, deliver success plans and executive business reviews, monitor account health, and address customer risks. Serve as a product expert, train customers, map workflows to software functionality, coordinate cross-functional support, and identify retention, referral, and expansion opportunities. Contribute to customer success playbooks, segment insights, and best practices in a fast-paced software startup.

Leads architecture, development, and optimization of integration and data platforms. Responsibilities include API and service design, database optimization, observability, testing, cloud infrastructure, event-driven systems, technical strategy, engineering initiatives, mentoring, and cross-team technical leadership.

Source qualified sales opportunities through high-volume calling and email prospecting. Learn BuildOps products, commercial construction, sales methodology, and internal tools; schedule prospect meetings, meet pipeline and conversion goals, participate in training, collaborate with sales teams, and provide leadership feedback. The role requires relationship building, active listening, persistence, organization, and willingness to learn, with 5–10% travel.