Top Remote Senior Level Customer Success Jobs in Los Angeles, CA

As a Contract Platform Specialist Manager at PwC, you will lead enhancements to the Icertis CLM platform, implement AI capabilities, and ensure compliance with regulatory standards. You will also mentor junior staff, manage client accounts, and foster a collaborative team culture to drive continuous improvement and innovative solutions.

The Senior Director of Customer Support at Babylist will lead the vision and operations of the customer support teams, ensuring data-driven decisions enhance user experience. Responsibilities include scaling operations, managing change, optimizing workflows, and collaborating with various teams to develop innovative support solutions. This role focuses on balancing automation with personalized service to improve customer interactions.

The Senior Manager of Enterprise Customer Success will lead a team, manage enterprise accounts, develop customer success strategies, and ensure customer satisfaction and retention. Responsibilities also include monitoring performance metrics, collaborating with cross-functional teams, and advocating for customer needs.

As a Senior Customer Success Manager, you will manage post-sales relationships with enterprise clients, focusing on client retention, satisfaction, and advocacy. Responsibilities include developing success plans, driving product adoption, analyzing client data, and collaborating with various internal teams to ensure customer alignment and maximize value from TigerConnect's platform.