Top Remote Senior Level Customer Success Jobs in Los Angeles, CA

Artera is seeking a Senior Customer Success Manager to oversee relationships with strategic enterprise accounts and drive customer adoption and utilization of the Artera product suite. The role involves managing healthcare accounts, focusing on customer retention and revenue growth through up-selling and cross-selling. The candidate must have strong communication, organizational skills, and the ability to define customer strategies.

Support the Department of Defense with modeling and simulation of earth remote sensing, space object detection, and tracking. Develop new remote sensing concepts and collaborate with senior staff to solve technical problems.

The Manager of Customer Experience role at BlackLine focuses on managing the Voice of the Customer program to deliver high-quality experiences and drive customer journey optimization using a data-driven approach. This role involves leading the 'Voice of the Customer Center of Excellence' and collaborating with various teams to ensure customer feedback guides experience improvements.

Senior Customer Success Manager at Carrot Fertility responsible for supporting new and existing customers in the mid-market segment, ensuring retention, growing ACV, and maintaining high levels of customer satisfaction. Develop customer success strategies and best practices, act as a trusted advisor, and proactively source opportunities for relationship expansion.

The Customer Director (CD) is responsible for driving Point B’s success across their portfolio of strategic customers by growing and managing revenue and profitability. The CD will bring leading edge client, strategic, commercial and operational skill sets to a critical customer and act as an advisor to senior leaders about trends, challenges, and business opportunities. Responsibilities include developing account growth plans, understanding customers' strategic roadmap, maintaining industry perspective, and providing subject matter expertise to customers.