Top Remote Senior Level Customer Success & Experience Jobs in Los Angeles, CA

The Senior Customer Success Manager delivers a consultative strategy for BlackLine customers, ensuring product adoption, satisfaction, and helping them achieve corporate goals through workshops and reviews, while also mentoring new CSMs and leading customer events.

The Senior Customer Adoption Technical Architect delivers post-sales support, enhances customer adoption of BlackLine solutions, conducts business reviews, and mentors new team members, leveraging extensive finance and accounting expertise.

The role involves providing technical expertise in IT Asset Management on the ServiceNow platform, conducting demos, mentoring peers, and supporting sales efforts.

The Senior Client Partner will drive revenue through strategic partnerships with brands, manage client communication, and ensure top-tier customer service while leading the team.

The Behavioral Health Care Advocate assesses and manages member crisis calls, determines care levels, and coordinates treatment plans, working remotely and handling challenges in a fast-paced environment.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

The Senior Manager, CRM will define and execute lifecycle marketing for a new consumer product, focusing on customer acquisition, retention, and program design. The role requires collaboration with cross-functional teams and analysis of customer behavior to optimize marketing strategies.

The Principal Solutions Architect will engage with key customers, design solutions, and drive technical sales ensuring Cloudflare’s integration into their critical infrastructure.

As a Senior Solutions Engineer, you will support technical sales, prepare presentations, and demonstrate Cloudflare solutions to enterprise customers, ensuring their needs are met and solutions are appropriately tailored.

Drive growth and retention for strategic retail sellers by providing tailored solutions, managing relationships, and collaborating cross-functionally to enhance client satisfaction.

Manage a portfolio of mid-market sellers, ensuring retention and growth by identifying opportunities for technical solutions and providing exceptional client service.

The Clinical Training Specialist will design, develop, and deliver training programs for provider organizations while enhancing Cohere's digital training library and tools.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.