Top Remote Healthtech Customer Success & Experience Jobs in Los Angeles, CA

The role involves conducting outreach, answering inquiries, maintaining customer satisfaction, and managing a high volume of tasks in a remote environment.

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

As an Account Manager, you will manage client relationships, coordinate communication, oversee performance analysis, and collaborate with teams to enhance client experiences.

The Director of Customer Success at Zerigo Health will manage health plan relationships, drive account growth, oversee business reviews, and ensure product adoption through strategic planning and problem-solving.

The Senior Client Partner will manage brand partnerships, lead deal cycles, develop custom packages, and ensure the successful execution of collaborations at Babylist.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

As a Field Trainer, you will provide in-person training to dental practices, helping them adopt digital dentistry solutions. This role involves clinical coaching, operational alignment, and post-training analysis, with a focus on enhancing practice performance and achieving early success with technology implementation.

As a Customer Care Systems Lead, you'll drive CX operations through metrics reporting, AI adoption, and voice platform optimization while managing technical programs and cross-functional initiatives.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

The Strategic Accounts Director manages relationships with large employer clients, focusing on retention, upselling, and ensuring excellent client experiences while driving performance and key metrics.