Top Remote Edtech Customer Success Jobs in Los Angeles, CA

As a Customer Success Associate, assist users with student loan programs, engage via chat and email, and collaborate with the team to meet goals.

The Associate Customer Success Manager will drive product adoption, facilitate customer success, prevent churn, and ensure customer satisfaction using data and analytics, while managing multiple accounts and a $2M book of business.

Manage a team of Enterprise Customer Success Managers to ensure customer satisfaction and retention, drive adoption and growth strategies, and collaborate across teams.

Serve as the CIMA Platform Service Expert and bridge between teams, resolve platform escalations, provide training, document processes, and support customer success.

The roles support students in financial technology bootcamps as Teaching Assistants, Tutors, Learning Assistants, and Graders, focusing on mentoring and facilitating learning.

Teaching Assistants support Learners in virtual data analytics training programs by facilitating sessions, answering questions, and providing feedback on submissions.

The Associate Customer Success Manager will enhance member experiences, manage accounts, renewals, and expansions, while collaborating cross-functionally.

Support virtual MSHA training by managing enrollments, troubleshooting tech issues, and assisting instructors for smooth training delivery.

Instruct enthusiastic students on AI concepts via engaging livestreams while utilizing interactive features, requiring strong communication and technical proficiency.

Provide remote special education services to students, develop individualized lesson plans, manage IEPs, and collaborate with families for tailored education support.