Top Healthtech Customer Success & Experience Jobs in Los Angeles, CA

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.

The Customer Success Program Manager leads the commercialization and adoption of Connected Health solutions in neuromodulation, ensuring product onboarding and site access. The role drives customer engagement and operational efficiencies, working with sales and stakeholders to enhance workflow integration and achieve commercial objectives.

The Receptionist greets customers, answers calls, schedules appointments, and provides administrative support with excellent customer service.

The Applications Analyst II focuses on Salesforce administration, configuration, and support, collaborating with stakeholders to design scalable solutions and enhance operational efficiency.

As an Account Representative, you will be the primary contact for customers, addressing inquiries, providing information about policies and benefits, and collaborating with account management teams to support growth objectives.

The Strategic Account Manager leads account partnerships with major health systems, focuses on revenue generation, develops strategies, and builds strong client relationships to drive growth.

The Senior Clinical Research Associate manages monitoring for cardiovascular clinical trials, ensuring compliance with FDA regulations and guiding teams to resolve site issues effectively.

The Senior Group Manager leads Customer Success Managers, driving customer retention and revenue growth while optimizing operations and team performance.

The Client Service Coordinator manages client and pet flow, promotes services, ensures excellent communication and care in a veterinary setting, and handles administrative tasks.