Top Fintech Customer Success & Experience Jobs in Los Angeles, CA

The Senior Collections Specialist will assist borrowers in overcoming financial challenges through effective negotiation and personalized solutions while achieving performance metrics in collections.

As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.

The Enterprise Account Manager manages post-sale relationships for enterprise accounts, drives adoption, performance, and revenue growth, and leads rollout strategies across multiple veterinary locations.

As a National Account Executive, you will sell the Investigate fraud investigation tool to financial institutions, build a sales pipeline, and represent SentiLink at industry events.

Lead the design and implementation of technical solutions, translating business requirements into actionable architectures while collaborating with clients and internal teams.

Manage and grow UGLYCASH's community on X, create content, run community events, and serve as a public ambassador while synthesizing feedback for product development.

The Head of Community will manage UGLYCASH's online and in-person communities, create content, scale support systems, and serve as a public ambassador.

The Business Development role involves creating partnership strategies, managing the sales cycle, and collaborating with teams to secure partnerships for Gauntlet's products in the DeFi space.

Player/coach role managing and mentoring Client Relationship Managers while managing a book of small-to-mid sized employer clients. Develop and execute client strategies, drive retention and growth, resolve escalations, improve processes and standard work, lead continuous improvement, and document activities in Salesforce. Build relationships with advisors, TPAs and clients, and support new product/service initiatives.

Owns and manages a book of defined-contribution clients, serving as primary contact and trusted advisor. Builds relationships, resolves client issues, consults on plan design and regulatory matters, coordinates internal resources, leads investment strategy discussions, and ensures service delivery for Plan Sponsors and Advisors.

The Relationship Manager at Altruist will lead strategic relationships with advisor firms, drive growth and retention, conduct business reviews, and collaborate with internal teams to ensure client satisfaction and success.