The Workplace Experience Manager oversees daily office operations, manages vendor relationships, ensures safety compliance, supports employee experience, and tracks financial aspects of workplace management.
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
We are seeking an experienced, highly organized and proactive Workplace Experience/Office Manager to oversee the daily operations of our San Francisco physical office housing 80 full-time employees working in a hybrid manner. The role will report into the US Workplace Experience Team and be accountable to local Leadership in the San Francisco Office. The ideal candidate will have a strong understanding of the Marketing Communications, Media, Entertainment or Creative Industry, be onsite to ensure our workplace runs smoothly and support employee productivity while reflecting our company's values and culture. This role requires strong interpersonal skills, problem-solving skills, excellent communication, the ability to manage vendor relationships and coordinate administrative processes.
Responsibilities:
- Seating & Space Management: Manage office access, security badges, hybrid seating approach and space planning to optimize efficiency
- Work closely with HR on compliance with safety and health regulations, such as OSHA standards and fire codes, ensuring a safe and comfortable working environment for all staff
- Work with building management on all vendor visits, service bookings, COI’s, security issues; work with janitorial staff on general maintenance and cleanliness of space.
- Foster and manage vendor relationships, to include onsite visits, tracking and follow-up
- Event management from start to finish, to include booking, logistic coordination, day of set-up and support
- Order and track inventory and spend for all SF Office needs: Kitchen supplies, snacks, general office and storage supplies. Manage stocking needs on floors when needed.
- Business Accounts: Point for set-up/deletion of business accounts (Seamless Web, UPS, Fed Ex, Staples, Workspeed, etc.)
- Acting member of the Emergency Response Team, assist in responding to in-office emergencies, including crowd control and communication. Maintain Fire Warden lists and work with building management on necessary drills and training.
- Provide general day-to-day support to SF Leadership team
Oversee all financial aspects of Workplace Experience, including but not limited to:
- Vendor Management - Work with vendors and Edelman legal team on annual contracts, maintenance, and delivery of services agreements
- Handle all new vendor set-ups and ACH documents
- Create, submit, track and follow-up on PO’s, both with vendors and AP
- Complete monthly finance trackers (including blanket PO’s) and Depreciated Asset as needed
- Manage and track monthly Employee Welfare spend for SF office
- Assist with budget creation – fiscal year and individual projects
- Submit personal time sheets and expenses in a timely manner
Employee Experience & Culture
- Support onboarding and offboarding processes and daily customer service to ensure an optimal in-office experience for staff
- Work closely with the Global Citizenship team to coordinate local events and reporting across all pillars: Sustainability, Volunteerism, Pro-Bono and Wellness
- Serve as the first point of contact for all employee needs/concerns to help foster a positive, inclusive, and productive office culture
People Development
- Develop strong rapport and relationship with Local leadership, staff, HR & IT personnel and building management
- Participate in the common review process for peers and managers
- Live the Edelman values and comply with all company Policies and Procedures
Basic Qualifications:
- A Bachelor’s degree or equivalent work experience
Preferred Qualifications:
- Proficient in Microsoft Office Suite, and a working knowledge of other office management platforms (e.g. Condeco, Verkada and PeopleSoft/Workday (or comparable ERP software).
- You should be able to self-direct, possess excellent interpersonal, written/communication skills and interact professionally with individuals across all levels.
- Facilities management, event planning, and familiarity with California workplace safety regulations are essential.
#LI-JLF
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
DJE Holdings offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
DJE Holdings provides equal employment opportunities to applicants and employees. DJE Holdings is a federal contractor or subcontractor subject to certain governmental recordkeeping and reporting requirements for the administration of civil right laws and regulations. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.
Top Skills
Condeco
Microsoft Office Suite
Peoplesoft
Verkada
Workday
Similar Jobs
Healthtech
The Workplace Experience Manager oversees office operations, manages employee events, and enhances workplace culture at the Mountain View headquarters.
Top Skills:
Microsoft Office Suite
Fintech • Information Technology • Financial Services
The Office Manager/Receptionist will manage office operations, handle calls, organize meetings, and provide hospitality to guests while ensuring smooth office function.
Top Skills:
BoxExcelOutlookZoom
Artificial Intelligence • Natural Language Processing • Generative AI
As a Global Workplace Experience Manager, you will develop and manage workplace experience strategies, oversee food and beverage programs, and lead a diverse team to enhance employee experience across global offices.
Top Skills:
Service Management SoftwareWorkplace Experience Platforms
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
