Office Manager/Receptionist, Workplace Experience

Position Summary

General Atlantic is actively seeking a highly skilled Office Manager/Receptionist who will collaborate with our staff to actively maintain consistent and seamless support of our San Francisco office. This will be a temporary to permanent position.

Responsibilities 

• Answer telephone calls and directs callers to appropriate department/associates
• Coordinate conference room reservations for front of house meeting rooms. Proactively review meeting calendars to address conflicts.
• Order catering and assist with the set up and removal of food and beverages as needed
• Monitor and reset all meeting rooms to ensure they are prepared for back-to-back meetings
• Initiate audio-visual meetings. Dial into Zoom meetings as needed.
• Meet and greet guests providing excellent hospitality and addressing their needs
• Reserve guest offices for visiting employees from other General Atlantic offices
• Coordinate daily office group lunch order
• Order and stock supplies for the pantry and copy rooms
• Report building issues to property management for prompt maintenance and repairs
• Manage facilities maintenance projects as needed with guidance from the Workplace Experience team
• Hours will be from 8:00 – 4:00 pm Monday through Friday in the office

Qualifications 

• 2+ years of reception experience strongly preferred
• Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff
• Comfortable working in Outlook, Excel, Box, and Zoom systems
• Highly analytical coupled with strong intuition; able to think and react quickly
• Strong project management skills – time management, pattern recognition, prioritization and strong judgement are critical; ability to work well under pressure without compromising quality
• Strong attention to detail, exceptional follow through and consistently delivers results
• Ability to work independently and proactively in a high performing global organization. Highly collaborative and capable of working effectively cross functionally.
• Demonstrated maturity and professional presence, comfortable interacting with senior executives
• Excellent communication skills, both verbal and written
• Highly motivated, inquisitive, and positive can-do attitude

GA Value

• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer matching
• Professional development opportunities and ongoing training
• Collaborative and inclusive work culture with opportunities for advancement

This is a temporary position compensated at $29-37 per hour, the exact amount offered will be driven by the degree to which you meet role requirements, additional special skills and experience.