Workforce Manager

Job Address:

CommuniCare Health Services is a fast-growing health care provider with over 90 facilities in 7 states. That's a whole lot of opportunity for you to join our team and make a difference in the lives of others!

Rolling Hills Healthcare Center, a member of the CommuniCare Family, is currently recruiting a Workforce Manager to join our team!

PURPOSE/BELIEF STATEMENT

As Workforce Manager, you will synchronize the efforts of the dedicated nursing team that is the heart of our facility. This Department Head position exists to provide staffing coordination to assure that the highest degree of quality resident care is maintained at all times. 

WHAT WE OFFER

Beyond competitive pay scales and PTO packages, we offer all full-time employees a variety of benefit options including:

• Life Insurance

• LTD/STD

• Medical, Dental, and Vision 

• 401(k) Employer Match with Flexible Spending Accounts

JOB DUTIES/RESPONSIBILITIES

As Workforce Manager, you will:

• Take necessary steps to ensure that sufficient members of nursing staff are on duty at all times.

• Follow established HPPD budget and process to align hours with budget.

• Follow center policies and procedure for use of agency and in-house pool.

• Complete a listing of vacant nursing positions for facility administration as needed.

• Perform attendance and paid time off administration for nursing staff.

• Perform all other general and/or specific administrative staffing duties required.

QUALIFICATONS/EXPERIENCE REQUIREMENTS

• A minimum of a BS or BA in Business Administration, Human Resources or any related field

• 1-2 years prior scheduling experience, preferably in a healthcare or hospitality environment

KNOWLEDGE/SKILLS/ABILITIES

• Understanding of resident rights and care procedures and standards

• Ability to make independent decisions when circumstances warrant such action.                   

• Ability to deal tactfully with staff, residents, family members, visitors, government agencies, and the general public.

• Ability and willingness to work harmoniously with all staff.

• Must have patience, tact, and enthusiasm, as well as the willingness to handle difficult residents.

• Willingness and ability to be flexible in new methods and principles.

• Computer literacy and skills including Microsoft software including but not limited to Excel, Word, and Outlook.

• Prior Scheduling software experience preferred

• Ability to openly communicate at all levels of the organization  

About Us

Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional, person‑centered care as a national leader in post‑acute services for individuals with chronic or complex conditions. Today, our more than 105 skilled nursing and long‑term care facilities serve nearly 13,000 residents at any given time.

To support our centers and ensure long‑term success and continuity of care, CommuniCare has developed integrated lines of business spanning the full continuum of care. These specialized solutions include chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. Together, they enable us to deliver sophisticated, coordinated, and transformative care beyond the walls of our facilities.

Our mission, Serve with Pride, is evident in the quality and consistency residents, families, and community partners have come to expect and trust. With more than 14,000 employees serving communities across Ohio, Indiana, Virginia, and West Virginia, we are dedicated to improving the lives of our residents by placing extraordinary service above all else.

We continue to raise the bar and innovate wherever possible to enhance quality of life—creating environments where residents feel at home, employees thrive, and families find comfort and confidence in the care we provide.