U.S. Quality Director (26516)

Summary:

Oversees and directs Quality Assurance Activities and Functions within A&D Segment.  Assures that Quality is built into our processes and culture, and that we are in compliance with all applicable NEOTech, Customer, Industry, Government, and third party Quality Standards and requirements.  This role will report to the President of Aerospace & Defense, with direct accountability for multiple high-cost-of-failure design and manufacturing sites within North America.

Essential Duties and Responsibilities:

• Ensures that internal and external quality assurance procedures adequately evaluate products and processes, including submissions to regulatory authorities; develops and implements required modifications.
• Establishes and monitors vendor compliance program; develops and implements audits of external component/material vendors, contractors, collaborators, and other relevant organizations as needed.
• Oversees reporting on all vendor quality-related activities; assures that vendors adhere to quality requirements and that a quality system is maintained.
• Develops and manages ISO9001:2000, AS9100B, ISO 13485 and internal audits on products, stability programs, complaints, and related systems.
• Works with all federal and state regulatory agencies and customers on all internal audits.
• Documents audit observations and recommends, corrective actions as needed.
• Creates and maintains quality assurance databases, reports, and files; oversees preparation of audit reports.
• Coordinates with development, project management, and other appropriate departments to create systems that ensure integrity and quality of submitted data.
• Maintains current knowledge of government and industry compliance standards.
• Provides expertise and guidance in interpreting governmental regulations, agency guidelines, and internal policies to assure compliance.
• Collaborates with research and development during new product start-ups and product development; establishes key checkpoints for new products and processes.
• Identifies and investigates in-house quality issues.
• Develops and maintains auditing schedules and budgets.
• Hires, trains, supervises, motivates, develops quality assurance staff; manages schedules and workflow.
• Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and governmental regulations.
• Participates in customer QBR process and driving a positive customer experience.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.

Supervisory Responsibilities (if required)

• Oversees and supervises entire North American A&D Quality team

Education level

• Bachelor’s degree (BS/BA) in related field or equivalent
• Master’s degree preferred

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Language skills

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Excellent oral and written communication skills; ability to develop clear, concise, and timely oral and written reports.

Experience – Technical Skills

• Strong knowledge of electronics manufacturing product/process validation
• Experience guiding FMEA/PFEMA
• Knowledge of statistical analysis and ability to utilize statistics for process control and defect analysis
• Thorough knowledge of FAA and other regulations
• Experience Managing AS9100, NADCAP, ISO13485, Etc… and Customer or Third-party audits
• Proficiency Supervising, Managing, and Coaching subordinates
• (basic competence in subordinates’ duties and tasks)  
• Ability to manage priorities and workflow; ability to handle multiple projects and meet deadlines
• Ability to plan and organize projects, ability to engage both customer, suppliers, and NEOTech board at an executive level.
• Basic knowledge of proficient on MRP/ERP systems and Microsoft Office (Word, Excel, and PowerPoint); must have knowledge of quality systems of record
• 12–15+ years of progressive experience in Quality within manufacturing, preferably aerospace & defense.
• 5+ years in a senior quality leadership role, such as Quality Manager, Senior Quality Manager, Director of Quality, or equivalent.
• Experience leading and developing a multi-functional quality organization.
• Strong executive presence and ability to partner with the VP, A&D, Operations, Engineering, Supply Chain and Program Management.

Interpersonal skills

• Able to communicate effectively with employees from various cultures and at all levels of the hierarchy from shop floor to Safran Group Executives.  Able to communicate effectively with customers and third-party auditors and negotiate requirements. 

Physical requirements 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit for prolonged periods.  Use hands to fingers to calculate figures and amounts and perform data entry functions; reach with hands and arms; and talk and hear.  The employee is occasionally required to stand.  No heavy lifting is required.  Specific vision abilities required by the job include close vision, distance vision, and ability to focus.

Work environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee will be working in a well-lit, air-conditioned/heated private enclosed office space and must be flexible to travel and work onsite (from time-to-time) in lite-industrial manufacturing environments.  The noise level is low to moderate.

This role is a key direct report, and member of the NEOTech Aerospace and Defense leadership team.

Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen.

Benefits Offered: Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life/AD&D insurance, short-term and long-term disability insurance; voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP). Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off. NEOTech also provides a 401(k) Retirement Savings Plan option with a company match.

NEOTech is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

NEOTech has a long-standing commitment to maintaining a safe, quality-oriented and productive work environment.  We also want all employees to perform their duties safely and efficiently, in a manner that protects their interests and those of their co-workers. We recognize that alcohol and drug abuse pose a threat to the health and safety of NEOTech employees and to the security of the Company’s equipment and facilities. For these reasons, NEOTech is committed to the elimination of drug and alcohol use and abuse in the workplace.  Candidates being considered for hire must pass a pre-employment background check and drug test which include screening for illegal drugs and marijuana.