Technical Program Manager – Globalization Solutions

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Come and join the team responsible for localization at Netflix! We are a passionate and diverse team dedicated to bringing the Netflix experience to international markets. We are seeking a seasoned Technical Program Manager to guide the Globalization organization into and through the next era of entertainment localization. In this pivotal role, you will inform and drive the evolution of our localization and globalization solutions, ensuring they are robust, scalable, and ready to meet the demands of a rapidly changing media and technology landscape.
 

You will operate at the intersection of creative excellence and technical innovation, guiding and implementing systems and workflows that empower our teams to deliver world-class localized experiences. You will lead high-impact, complex programs, collaborating with cross-functional partners in product, engineering, data science, consumer insights, and external vendors. Your work will not only optimize and automate existing processes but will also serve new business areas and define the future of how Netflix members engage with localized experiences.
 

Key Responsibilities

• Independently lead high-complexity, cross-functional programs from conception through delivery, balancing investments across multiple program areas, and driving measurable business impact

• Implement end-to-end, scalable systems and workflows that support the evolving needs of our product, content, marketing, and gaming localization teams at global scale

• Serve as an expert resource, bridging creative requirements with technical solutions. Consult on localization tooling, workflow automation, API integrations, and experimentation with emerging technologies

• Continuously review, optimize, and implement business workflows and operational strategies. Develop and track KPIs to measure program success and drive ongoing improvements

• Develop and implement long-term localization strategies to optimize language operations, quality and coverage, in alignment with business goals

• Identifying and collaborating with partners to develop the adoption and integration of AI and machine learning technologies across localization pipelines, including automation, machine translation, and quality assurance

• Act as a conduit between Netflix product, engineering, creative, and delivery partners, making informed decisions and driving adoption of new technologies and operational models
   

What We’re Looking For

• 7+ years in technical program management, product management, consulting, or large-scale multidisciplinary business program management experience, preferably in media, entertainment, or technology industries

• Deep knowledge of localization, internationalization and globalization tools, workflows, and technology, including automation, experimentation, and data analysis

• Demonstrated ability in designing, implementing, and scaling enterprise and system-level solutions

• Experience leading the adoption of AI, machine learning, LLM, and automation technologies within complex operational environments

• Strong understanding of creative development processes and how technology and tooling can unlock new capabilities

• Proficiency in utilizing data sets to identify opportunities and drive performance, quality, and process improvements

• Outstanding presentation, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including executive leadership

• Ability to think globally and act locally, with a keen awareness of how cultural and regional nuances manifest in localization processes and outcomes

• Commitment to embodying Netflix values

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000 - $370,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.
See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.