Strategic Clinical Advisor

Reporting to the Sr. Director of Clinical Customer Success and in collaboration with Customer Success, Sales and Clinical Leadership teams, the Strategic Clinical Advisor is an expert consultant responsible for the strategic design and delivery of best in class workforce clinical programs and initiatives for some of the world’s more forward thinking employers.

What you’ll do:

• Maintain a personal book of business of 10-12 customers up to $70M in revenue in revenue, including some of the world’s largest and most influential companies while serving as a clinical lead and behavioral health subject matter expert
• Collaborate with Customer Success teams and leadership to find creative solutions for customers and ensure customer satisfaction and retention
• Represent Spring in customer-facing meetings representing Spring Health’s clinical data, providing clinical product enhancement updates, and creating clinical strategy

What success looks like in this role:

• Achieve renewal targets for our Book of Business (BoB) by the end of 2025
• Secure defined upsell revenue for our BoB by the end of 2025.
• Maintain proactive and organized client interactions
• Enhance personal expertise and contribute to the organization's knowledge base.

What you’ll bring: 

• Active Independent license (ex. LCSW, LMFT, PsyD, LCPC etc)
• Experience (5 + years) with health plan, benefits consulting, or account management
• Subject matter expertise in Mental Health and EAP programs
• Subject matter expertise in MHPAEA, ERISA, and other relevant healthcare regulations/requirements
• Excitement about working in a rapidly changing organization
• Ability to create and deliver “client ready” content with minimal direction
• Excellent communication/collaboration skills
• Excellent presentation skills
• Willingness to travel up to 25%

The target base salary range for this position is $106,400 - $138,400, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.