Senior Product Designer, Growth

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The Growth team at MongoDB is essential in identifying and capitalizing on business opportunities throughout the user journey. Comprised of diverse and cross-disciplinary talents, we continuously evaluate the evolution of user experiences. With a shared curiosity for innovative solutions, we proactively learn from user behaviors and perceive experiment failures as invaluable learning opportunities. Our team culture's core values are open communication, a growth mindset, and collaboration.

We are looking to speak to candidates who are based in New York City, NY for our hybrid working model.

About you

You have a wide range of skills, including prototyping, visual design, user research/testing, and data interpretation; nonetheless, you find the process of exploration and strategy the most interesting part of your job. We are looking for someone who has experience using scientific methods to improve user experience and business metrics. The Senior Product Designer on the Growth team is expected to be outcome-driven and embrace ‘failure’ as a learning opportunity to maximize our understanding of developers’ success. You are enthusiastic about working with cross-disciplinary stakeholders to facilitate the user experience improvement conversation across different services and points of view. In this role, you will be responsible for:

• Driving the end-to-end design process for experiments that produce learnings about product adoption and user engagement
• Working with engineers to develop and test UX concepts
• Working with researchers, data analysts, and core product design teams to enhance our understanding of MongoDB customers. Including creating a research plan for a given project
• Driving product/service design solutions based on user insights, business needs, and industry standards for experimentation
• Partnering with the core Growth Product and Design team to envision concepts for the long-term future
• Communicating design decisions using storytelling and user insights
• Advocating for the best experience that meets user needs and generates business growth
• Visualizing and connecting the MongoDB ecosystem of products and services and recommending areas for improvement
• Approaching design challenges through the lens of systems thinking, seeking a holistic user experience

Qualifications:

• 5+ years of experience in Product design
• A strong portfolio representing the end-to-end process of product design
• Experience designing for SaaS (Software as a Service), and working with technical teams to create user flows, wireframes, and user interface mockups
• Growth mindset, thirst for knowledge, and embracing challenges. Has a strong desire for self-improvement and strives to deliver exceptional customer experiences
• Solid understanding of database and developer tooling industry
• A strong portfolio using qualitative and quantitative insights to create actionable design principles and decisions

Hard skills:

• Strong Interaction design background, including conversational design patterns and programmatic experience design
• Experience in running simple research studies to inform design decisions
• Working with quantitative and qualitative insights to design solutions and strategic propositions
• Collaborative frameworks and workshop facilitation
• Proficient in Figma and other design tools
• Ability to craft compelling narratives that align with our users' needs and company priorities

Soft skills:

• Ability to navigate ambiguity and work in a fast-paced environment. Is comfortable with large, loosely defined user problems within their product area
• Strong communication to ensure alignment and transparency throughout the design process
• Adaptable to new situations and directions based on experimentation results
• Eager to learn about new domain
• Strong stakeholder management and cross-discipline relationship building

Nice to have:

• A good theoretical background and practical experience in service design
• Familiarity with Growth strategy and experimentation methodologies
• Understanding the basics of behavioral design and how to use it to solve business and user needs

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1263124096