Technology Risk/Program Management, Sr Associate

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Senior Associate, Technology Risk Management within the Technology and Information Risk Management organization reports to the Director - Emerging Technology Risk and is responsible for ongoing oversight, assessment, management and reporting of technology, across all operating entities. This role is established in the second line of defense and requires collaboration across IT, CISO, Data Office, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Technology risks generally and Emerging Technology risks specifically. An excellent understanding of the evolving regulatory landscape in the US and EU are vital for success in this role.

Monitors activities to minimize the company's exposure to technology and information risk associated with the adoption and deployment of cloud technologies.  The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk reviews/identification, technical review of cloud security architectures, review and challenge activities of IT or Business initiatives, Risk reporting, remediation, development as well as review and challenge of technical risk framework and methodologies.

Essential Functions:

Risk Management

• Lead and perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management
• Prepare and present risk reports and analysis to management, ensuring transparency and informed decision-making. 
• Develop and maintain risk management policies and procedures to ensure consistency and effectiveness and reflect changes in the business environment and regulatory landscape
• Participate in evaluation of new products / Business changes / projects and assess related emerging technology risks and impact to the technology risk profile
• Participate in the evaluation and management of risks related to third-party suppliers involved in technology projects related to the deployment of emerging technology or where emerging technologies introduced by third parties are a key component of the business activities
• Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns
• Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute
• Advises on remediation of regulatory findings, correction of any inconsistencies and monitors resolution
• Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite

Project Management

• Lead transformation programs within the department and support the department to identify opportunities to improve risk management processes and project delivery 
• Monitor and maintain PMO processes allowing standardization for Risk and Project initiatives
• Monitoring program performance, identifying risks, and implementing corrective actions to ensure projects stay on track. 
• Prepare and present regular status reports to senior management and stakeholders to keep them informed about program progress. 
• Prepare information to enable or to lead governance committees / working groups

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor's Degree or equivalent work experience: Computer Science, Information Technology, Information Systems
• Master's Degree in related disciplines
• Professional Certifications in Project and Risk Management
• Professional Certifications in one or more Emerging technology areas

Work Experience:

• Overall professional experience of 5-10 years or more in Risk and Project Management in Technology Field
• Experience in Transformation
• Experience in set up and maintain PMO processes
• Experience within a highly regulated environment such as the financial services industry
• Experience performing process assurance activities
• Experience leading/executing RCSA testing

Technical Skills:

• Cyber Security processes
• RCSA Familiarity with managing and coordinating Cloud and AI projects
• Strong analytical and problem-solving skills and proficiency in risk assessment tools
• Strong risk, process, and control validation and/or assessment skills.
• Advanced knowledge of technical risk management best practices and how to implement them.
• A keen sense of attention to details with a passion for impeccable documentation while having the ability to multi-task and adapt/adjust to multiple demands and competing priorities
• A team player who can coordinate and drive consensus among different teams and stakeholders having varying view points
• Ability to convey a sense of urgency and drive issues/projects to closure.
• Excellent written and oral communication skills.
• Excellent analytical, organizational and project management skills.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link to Santander Benefits:

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [email protected] to discuss your needs.