Sr. Accountant, AI Operations

SR. ACCOUNTANT, AI OPERATIONS

Play a key role in the finance organization by serving as the operational backbone of billing operations. This hands-on role owns the end-to-end order-to-cash lifecycle across complex revenue streams, including seat-based subscriptions, usage/consumption-based models, pre-committed contracts, uncommitted (pay-as-you-go) arrangements, hybrid billing structures, and enterprise custom deals. The ideal candidate reimagines processes rather than simply managing them, partnering cross-functionally to ensure billing accuracy, revenue integrity, and an exceptional customer experience.

RESPONSIBILITIES:

• Own and manage the full order-to-cash billing cycle from booking through invoicing, collections, and cash application across all revenue streams
• Oversee billing operations for diverse monetization models: seat-based licensing, usage/consumption-based billing, pre-committed contracts, uncommitted/on-demand arrangements, hybrid models, and enterprise custom deal structures
• Ensure invoicing accuracy, proper tax treatment (VAT/Sales Tax), and compliance with contractual billing terms
• Manage order processing workflows, establish and enforce SLAs, and drive down cycle times and error rates
• Reconcile bookings data and ensure alignment between CRM, billing platforms, and the general ledger
• Partner with Revenue Accounting to support accurate revenue recognition under ASC 606
• Ensure billing practices support clean, auditable revenue streams and SOX compliance readiness
• Develop and monitor KPIs including DSO, billing accuracy, aging analysis, collection efficiency, and revenue leakage metrics
• Support monthly and quarterly close processes with timely, accurate billing data
• Act as a subject matter expert across the billing technology stack and drive system optimization
• Identify and implement process automation, eliminate manual touchpoints, and build scalable workflows
• Lead, mentor, and develop a team of billing and order management professionals
• Serve as the connective tissue between Sales, Deal Desk, Legal, Revenue Accounting, Collections, Engineering, and Product teams
• Represent the billing function in cross-functional projects including new product launches, pricing model changes, and system migrations

BASIC QUALIFICATIONS:

• Bachelor’s degree
• 4+ years of accounting experience

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in accounting, finance, business, or other business discipline
• 4+ years of experience in Billing Operations, Order Management, Accounts Receivable, or Order-to-Cash functions within SaaS, technology, or subscription-based businesses
• CPA license or equivalent
• Strong understanding of ASC 606 revenue recognition principles
• Deep expertise managing multiple billing models simultaneously
• Hands-on experience with billing and financial systems in complex, multi-system environments
• Strong motivation for automation and process improvement
• Experience with SQL, Power BI tools, or billing analytics platforms
• Familiarity with multi-currency billing, international tax compliance, or multi-entity operations
• Prior experience in high-growth, scaling environments

ADDITIONAL REQUIREMENTS:

• Must be willing to work overtime and/or weekends as needed
• This position is based in Palo Alto, CA, and requires being onsite full-time — hybrid and remote work will not be considered

COMPENSATION AND BENEFITS:
Pay Range:
Level 3: $130,000.00 - $190,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.