Software Engineer 3

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  

The Software Engineer will be responsible for all aspects of the software development lifecycle, including the design, development, maintenance, unit testing and support of all assigned products and custom development solutions. Could be limited to portions of a larger application. This role will develop the necessary frontend and backend application modules necessary to meet projects objectives, or products roadmaps. The developer will be responsible for troubleshooting and on-going development of existing applications in addition to new development.

What your impact will look like here:

• Analyze information processing or computational needs for later planning and design.
• Confer with clients regarding the nature of the information processing to validate data gathering and requirements definitions.
• Define the goals of the system and devise flow charts and diagrams describing logical operational steps of the product or custom application.
• Create or review technical design documentation to ensure the accurate development of solutions.
• Develop products, modules or custom applications according to quality standards.
• Ensure product/project quality through validation of requirements prior to turn over to customer.
• Document code internally with appropriate comments. Additionally provide the necessary written documentation including software/object design, database designs and data dictionaries.
• Maintain and make proper use of library of model documents, templates, or other reusable knowledge assets.
• Perform the necessary database design work to meet software development requirements.
• Fine tune DBMS configuration settings to ensure optimal application performance.
• Review and understand network topology to identify and troubleshoot system dependencies.
• Review configuration at the application, database, server and network level to provide a secured application environment.
• Conduct or coordinate tests to ensure development is consistent with defined needs.
• Perform and monitor software releases and installations as defined for the project.
• Provide technical support and responds to customer or internal inquiries regarding errors, performance issues, other problems or questions.
• Complete project tasks within establish deadlines and communicate delivery status proactively to project team and management on a timely basis.
• Serve as project or product leaders for particular systems projects.
• Participation in informative, well-organized presentations to project stakeholders and management for the demonstration of functionality throughout the project lifecycle or sales cycle. May assist in the preparation of tasks estimates.
• Participate and/or direct code reviews.
• Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
• Communicate effectively with business representatives at all levels of the organization.
• Perform other tasks related to project or customer activities, as assigned by Supervisor.

You'll love this job if you have / can:

• 3+ years of experience developing, testing, shipping, and supporting production-quality SaaS based web applications
• knowledge of the practical application of engineering science and technology. Should be able to function equally as well independently or as part of a larger implementation team.
• Knowledge of problem analysis, structured analysis, and design and programming techniques.
• Good grounding in development best practice skills, including requirements definition, analysis, design, testing, implementation, documentation and support.
• Knowledge of programming languages, including C#, ASP.NET, TSQL (HTML,JS, CSS)
• Appropriate use of technologies and tools available for the company based on product, project or solution needs.
• Ability to perform detailed data analysis (i.e., determine the structure, content, and quality of the data through examination of source systems and data samples)
• Applied knowledge of object-oriented design principals and implementation.

Security Requirements:

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits 

At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.

- Flexible Time Off

- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance

- 401(k) plan with matching contribution

- Paid Parental Leave

- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance

- Group legal coverage 

- And more!

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.