Lead ServiceNow solution design and platform administration, mentor technical team, build workflows and scripts, implement modules (ITSM, Discovery, Orchestration, PPM, Demand), deploy UI policies/actions and import/transform processes, troubleshoot production issues, and maintain reliability via change management.
Company Description
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
- Lead the Technical Team and provide Service Now solutions and resource estimates for the upcoming projects
- Mentoring the Technical team and performing Design Reviews
- Perform all aspects of Platform Administration, Design, Development and implantation of Software solutions
- Build Workflows and write automated scripts
- Technical leadership, Peer code review and ensure that team is following all the best practices
- Build and Deploy required enhancements to the Service Now Platform
- Build and Deploy UI Policies, UI actions, script includes, scheduled jobs, import sets and transform maps
- Implementation of Service Now for ITSM, Discovery, Orchestration, PPM, Demand Management and other modules
- Provide advanced support for Service Now by troubleshooting, implementing bug fixes and root cause analysis etc.
- Maintain production system reliability through utilization of Change Management process
- Must have 4 years of IT Experience.
- Must have Bachelors Degree.
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
- This is a Full-Time job for you
- Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
- No OPT-EAD / H1-B Consultants please.
- Please mention your Visa Status in your email or resume.
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